Mercedes-Benz of Temecula

Perfect experience My wife and I visited MBZ of Temecula and had the best experience with the dealership and above all with Alex Aftahi. He is professional, knowledgeabl My wife and I visited MBZ of Temecula and had the best experience with the dealership and above all with Alex Aftahi. He is professional, knowledgeable and goes out of his way to make the time to review our needs and make the best recommendations and offered us the best deal. We highly recommend working with Alex next time when you are in the market to purchase your MBZ Dr. Tabar More

Issue Never Eradicated Took my vehicle in for a noise that was coming from the front wheelhouse. The first diagnostic I pod and was directed to replace the propeller shaft ( Took my vehicle in for a noise that was coming from the front wheelhouse. The first diagnostic I pod and was directed to replace the propeller shaft (u-joint axle shaft). After having replaced, the noise was still there and I took vehicle back in for inspection where it was purportedly concluded that it was the CV axle instead that needed to be replaced. However, I have already performed service on the identical part less than a year prior so parr’s and labor were covered for its replacement. 2.5 weeks later my car is ready for pickup (of which one day it was kept extra so that a technician can verify that the noise was gone) only to find that the vehicle STILL makes the noise I brought it in for a month ago. After all this time the issue is still there. I spent money replacing a propeller shaft that didn’t need immediate replacement and have lost so much time with all of these back and forths. Very disappointed and can not recommend dealership to anyone. More

Car Service My car was serviced within one day and I was able to pick it up before 6 PM. It was returned clean and ran smoothly. My car was serviced within one day and I was able to pick it up before 6 PM. It was returned clean and ran smoothly. More

Very professional and especially whitney she made sure to take care of me and thats why i will never go back to house of imports and especially whitney she made sure to take care of me and thats why i will never go back to house of imports More

Great customer service I have bought many cars over the years and I can't remember being treated better. The customer service is over the top and really sets the bar. I have bought many cars over the years and I can't remember being treated better. The customer service is over the top and really sets the bar. More

Brand New Mercedes-Benz E class My wife and I are very pleased with our brand new Mercedes-Benz, Mercedes-Benz Temecula and specially Alex Aftahi. Alex went out of his way to give us My wife and I are very pleased with our brand new Mercedes-Benz, Mercedes-Benz Temecula and specially Alex Aftahi. Alex went out of his way to give us an amazing experience. Than you More

Services Section and payment/loaner section Thanks to Patrick Dimon in assisting my loaner car and the rest of customer services personnel in assisting my car to replace burnt bulbs on the left Thanks to Patrick Dimon in assisting my loaner car and the rest of customer services personnel in assisting my car to replace burnt bulbs on the left rear side...they fixed and happy to left the services... More

Top Notch Service department is easy to make an appointment on-line. I had a concern that I wanted to have a technician take a test ride to experience. They pro Service department is easy to make an appointment on-line. I had a concern that I wanted to have a technician take a test ride to experience. They provided one of the Service Managers to ride with me to finally properly diagnose the trouble. More

Tire Repair and Full Detail I typically get a text and or email before picking up the vehicle; along with an opportunity to pay in advance. Such did not occur and admittedly I ha I typically get a text and or email before picking up the vehicle; along with an opportunity to pay in advance. Such did not occur and admittedly I had a touch of “sticker shock” upon picking up the vehicle. The service advisor was very accommodating and I left with a positive feeling. I greatly appreciated such. More