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Mercedes-Benz of Union
Union, NJ
830 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 830 reviews
January 22, 2020
We are very grateful to Lenny Inserra for being there for us for so many years, for not only providing with high professional and thorough information but also for personal and caring approach to any of our us for so many years, for not only providing with high professional and thorough information but also for personal and caring approach to any of our concerns and questions. We highly appreciate Lenny’s dedication and professionalism. More
by era.mheryan
January 03, 2020
Great Service from Nick Bradfield Nck Bradfield was amazing. He was referred to me by a friend and he delivered. Tenured, proffesionall, knowledagble, great customer service. he kne Nck Bradfield was amazing. He was referred to me by a friend and he delivered. Tenured, proffesionall, knowledagble, great customer service. he knew we were in very in a pinch time wise and went above and beyond to find us the Mercedez GLE we wanted and the deal we wanted. Must work with Nick when you go to Union Mercedez. More
by Bert
Employees Worked With
December 31, 2019
Good experience Everything was excellent good customer service good people nice and clean place friendly people I will recommended to others by the way I already Everything was excellent good customer service good people nice and clean place friendly people I will recommended to others by the way I already send my cousin he bought one too. More
by kaccinot
Employees Worked With
December 31, 2019
Excellent service. Friendly environment .Honest business. Very happy with my choice!!!!Will recommend to all my friends . Hope to take next car again from th service. Friendly environment .Honest business. Very happy with my choice!!!!Will recommend to all my friends . Hope to take next car again from the same dealer. More
by almay2210
Employees Worked With
December 21, 2019
Absolutely wonderful experience...Ray Catena of Union provides perfect Customer sales and service Experience ! THANK YOU ! Randy Grill my salesman and Danny Ventura in service provides perfect Customer sales and service Experience ! THANK YOU ! Randy Grill my salesman and Danny Ventura in service More
by Danajag
December 17, 2019
Harold King my Service Advisor is top-notch. Very friendly and knowledgeable. Pleasure to work with! Just from speaking with him for a brief moment, I could tell he was honest and wanted the best for friendly and knowledgeable. Pleasure to work with! Just from speaking with him for a brief moment, I could tell he was honest and wanted the best for the customer. Keep up the good work Harold...I will request you any time I come in for service! More
by betta12373
Employees Worked With
Harold King
November 27, 2019
Nicholas Bradfield made my Mercedes Benz experience easy! If you are in the market for a new Mercedes, go see Nick, he will take care of you. He is very knowledgeable, he is a good listener and he helped m If you are in the market for a new Mercedes, go see Nick, he will take care of you. He is very knowledgeable, he is a good listener and he helped me find the right Benz for me. Second Benz I have purchased from Ray Catena Union. I originally went to Ray Catena with the intention of purchasing a E Cabriolet, but found it too small for my current need. I was ready to leave the dealership and just stay with my current Mercedes , but Nick did not give up and was able to present me with a great second option. A E 43 AMG, needless to say I immediately fell in love with this car. Thanks again Nick! Service department is also top notch, always get brand new Mercedes loaners. More
by Carlos Aguilera
Employees Worked With
October 24, 2019
Definitely Recommend! Had a fantastic experience getting our vehicle from Ray Catena Mercedes Benz in Union. Lenny is great to work with. It was a one-stop shop for all o Had a fantastic experience getting our vehicle from Ray Catena Mercedes Benz in Union. Lenny is great to work with. It was a one-stop shop for all of our questions and made car buying a worry-free experience. We also feel that we got an exceptional value and was offered a high level of customer service. Highly recommend going to Lenny Inserra and Ray Catena in Union if you're in the market for a new car. More
by Mathurs
Employees Worked With
October 17, 2019
Great Experience As recent arrivals , we were shopping for a car , Chris was patient, understood what we wanted and helped in structuring to what was an great experien As recent arrivals , we were shopping for a car , Chris was patient, understood what we wanted and helped in structuring to what was an great experience for us. Chris was available , friendly courteous and knowledgeable. More
by Afaizan
Employees Worked With
October 16, 2019
Great experience! Lenny was a pleasure to work with. He’s very knowledgeable about the vehicles and does not make you feel rushed into signing a deal. Will return when Lenny was a pleasure to work with. He’s very knowledgeable about the vehicles and does not make you feel rushed into signing a deal. Will return when it’s time for my wife’s new car. The dealership as a whole makes you feel welcome and accommodates any needs that may arise. Never once had the feeling of being in a place that just wants your money. More
by Eric
Employees Worked With
