Mercedes-Benz of Union

Very Pleasant Experience Victor Kaczynski was very helpful in making a decision to buy our new 2015 E 350. He was very patient and answered all our questions. I appreciate the Victor Kaczynski was very helpful in making a decision to buy our new 2015 E 350. He was very patient and answered all our questions. I appreciate the fact that he didn't make any bogus promises nor try to pressure us in the decision making process. He was quite frank as to what was posible and what was not. I was also very impressed with the inventory and Victor took the time to walk us through till we settled on the car we wanted. Overall, it was a very pleasant experience. Ayo A. More

Most eariest car buying experience Mr. Chris Popin greeted me and my wife with a warmth smile. Mr. Popin with in depth knowledge of the products and have shown as a few options. I would Mr. Chris Popin greeted me and my wife with a warmth smile. Mr. Popin with in depth knowledge of the products and have shown as a few options. I would definitely to recommend Mr. Popin to any of my friends who may be looking for a vehicle. More

AMAZING EXPERIENCE MIA CONTI AND DAN LIGUORI CAME TO MY RESCUE. ANSWERED ALL MY QUESTIONS, THOROUGHLY WENT THROUGH ALL THE PAPERWORK AND MADE SURE THAT I WAS COMFORTABL MIA CONTI AND DAN LIGUORI CAME TO MY RESCUE. ANSWERED ALL MY QUESTIONS, THOROUGHLY WENT THROUGH ALL THE PAPERWORK AND MADE SURE THAT I WAS COMFORTABLE WITH MY PURCHASE!! THEY DEFINITELY MADE THIS EXPERIENCE AN AMAZING ONE. More

WONDERFUL EXPERIENCE - SEAMLESS Chris Popin guided us in making our decision on our new 2015 E 350. He is delightful. The experience was seamless. Chris answered all of our questi Chris Popin guided us in making our decision on our new 2015 E 350. He is delightful. The experience was seamless. Chris answered all of our questions, found the vehicle that we wanted and then worked with us to make the payments manageable. We walked in the dealership at 10am, went out to lunch and returned at 2pm to pick up our gorgeous car! Thank you Chris and MB of Union! More

Very patient, worked with me Mia was the sales person who found me my car. She went through all the paper work with me. Dan was the manger. He was very friendly and generous. Also Mia was the sales person who found me my car. She went through all the paper work with me. Dan was the manger. He was very friendly and generous. Also, the dealership is so big, clean, and beautiful. I love my car! More

Red Carpet Experience We live in NYC and own one c300 and one ML350. We have been to many luxury brand car dealerships before and Mercedes is truly one of very few brands We live in NYC and own one c300 and one ML350. We have been to many luxury brand car dealerships before and Mercedes is truly one of very few brands that truly maintain very high standards in terms of their product quality control as well as dealership quality management. After visiting so many Mercedes dealerships and owning some Mercedes, you naturally start seeing the difference among all these wonderful dealerships. Mercedes's Dealers all pretty much hold a fairly good standards in terms of business operation, customer services and their building appearance (yes, it's a requirement), however, Ray Catena is one of the best out of all these good dealerships that we had bought cars with. From the moment you walk in ( without prior schedule ), the friendly receptionist, our account rep (Chris Popin), manager (Bill Zimmerman), test drive (Will Reyes)(no prior schedule), all the way to final product delivery (Chris Cills ), the whole experience is truly exceptional. Mr.Ray Catena's Mercedes building may not be the fanciest building that we have seen, but he truly invested all his resource and energy in his people and business management and the result is amazing customer experience. If you come to Ray Catena (like we do, from NYC), Chris will always be willing to go extra miles to explain, help and take the time not to rush you. Bill is the manager who does not act like other Finance Manager ( compliment, you readers should understand what I mean ), actually he is the opposite, he is more than willing to work out a win-win deals. Truth is he cares about his customer, he even cares more about his reputation than his bonus, so a happy customer can rave about how good his team is. We all have seen Mercedes's amazing marketing and PR efforts, but your experience will come down to who you deal with and who you buy it from. I can tell you, after many years and all those dealerships, only here at Ray Catena, me and my wife truly experience a "red carpet" experience. What's "red carpet" experience?, make sure you do your homework and work with Chris Popin, let their team make your experience like what you see on TV and commercials. Thank you boys, I am looking forward to replacing my wife's car with you guys in the near future! More

Great customer service and deals They went out of their way to help us meet our budget. Great dealership and amazing service! Chris Popin was extremely attentive. He really went above They went out of their way to help us meet our budget. Great dealership and amazing service! Chris Popin was extremely attentive. He really went above and beyond. More