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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,856 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,856 reviews

February 03, 2026

Special thanks to Eileen Valencia and Ana for their professionalism and care. We are very happy with our experience and vehicle. More

by rsandu22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2026 -

Mercedes-Benz of West Covina responded

Thank you for recognizing Eileen’s professionalism and care. We are delighted you’re enjoying your new Mercedes-Benz GLS 450. We appreciate your feedback and hope to assist you again.

February 03, 2026

Vaho was awesome have no complaints Everything was great Did a lot of warranties work and finished it in time Received a loaner car that was very kind Since we live in Burbank it’s a bit of a dr More

by SPIRITBACK12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaho
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Feb 03, 2026 -

Mercedes-Benz of West Covina responded

We’re pleased our team completed your Mercedes-Benz C-Class warranty service on time and arranged a loaner to ease your drive from Burbank. Thank you for acknowledging our efforts. We’re here to help with any future service needs.

February 02, 2026

Service was quick. Nice lounge and snacks. People were very very nice. Wonderful place to do business. More

by godsdrummer1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Feb 03, 2026 -

Mercedes-Benz of West Covina responded

Delighted to hear your Mercedes-Benz was serviced quickly and that our lounge and snacks met your expectations. We’re glad our team’s friendly approach made your visit pleasant. Thank you for sharing your experience.

February 02, 2026

I had a great experience. From start to finish, the staff was professional, knowledgeable, and genuinely helpful. They took time to answer all my questions. More

by lpznancy1633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chevelle de la Torre
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Feb 02, 2026 -

Mercedes-Benz of West Covina responded

We’re grateful for your feedback about our service on your Mercedes-Benz C-Class. Our team was glad to provide professional, knowledgeable support and clear answers to your questions. We look forward to assisting you again.

February 02, 2026

I didn’t have an appointment but they were able to fit me in on a Saturday and I got a complimentary ride home on Lyft so go about my day. I appreciate that my car was ready same day. It’s always a smooth tr More

by haghauling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Feb 02, 2026 -

Mercedes-Benz of West Covina responded

Thanks for sharing your experience. We’re glad we could accommodate you on a Saturday and provide a Lyft ride home so you could stick to your plans. It’s great to hear your Mercedes-Benz was ready the same day and that our service stayed smooth.

February 02, 2026

This time it was great , Chad was amazing, i am satisfied. Looks like new management is taking over. More

by Macfal65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad from Service
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Feb 02, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your positive experience with our service team. We’re pleased to know your Mercedes-Benz GLA 250 is running smoothly and that our recent changes resonated with you. We look forward to assisting you again under our new management.

February 02, 2026

Excellent service great customer care team and good customer care and lovely environment I will recommend you dealership More

by joellopez68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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Feb 02, 2026 -

Mercedes-Benz of West Covina responded

Delighted to know our customer care team provided excellent service in a welcoming environment. Thank you for recommending us. Enjoy driving your new Mercedes-AMG GLC 43.

February 02, 2026

Rabbee was very attentive and quick to address our questions and concerns. While waiting to finish purchasing, he always checked in with us to make sure our needs were met and made sure the car we pur More

by cal.tko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear Rabee kept you informed and made sure your Mercedes-Benz Maybach EQS 680 was ready when you needed it. We’re pleased you felt supported throughout the process and enjoyed his attentive service. Thank you for choosing us, and we hope you enjoy every mile in your new Maybach.

February 02, 2026

Best service Rep Rian. He always takes care of us. 100% the reason we keep coming back!! More

by BLKPHNTM
Recommend Dealer
Yes
Employees Worked With
Rian, he's the reason we keep coming back. He's the best!!
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Feb 03, 2026 -

Mercedes-Benz of West Covina responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 01, 2026

Demitra is awesome. Very professional, answered all my questions, and got me in and out. The drink, snack bar, seating areas are very nice compared to the other MB deale More

by JIMGIANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra
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Feb 01, 2026 -

Mercedes-Benz of West Covina responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of West Covina!

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