Mercedes-Benz of the Woodlands

Arturo was a pleasure to work with in wrapping up our purchase. He made all of our options clear and helped us work through and choose the options that made the most sense for us. We walked away very h purchase. He made all of our options clear and helped us work through and choose the options that made the most sense for us. We walked away very happy. More

This is by far one of the best dealerships I’ve dealt with. Staff is proffesional and friendly. And I like the snack bar as well! Best, Mrs.Kordek with. Staff is proffesional and friendly. And I like the snack bar as well! Best, Mrs.Kordek More

I recently had a fantastic experience working with Trent at Mercedes-Benz of the Woodlands. I live in Dallas so we communicated by phone and text. We pretty much came to an arrangement long distance and I at Mercedes-Benz of the Woodlands. I live in Dallas so we communicated by phone and text. We pretty much came to an arrangement long distance and I drove my trade-in to the dealership and left with my new car that same day. Trent is extremely knowledgeable about the product and I found the customer service to be first rate. I have bought many many cars in my lifetime, this was one of the best experiences I have ever had. More

I had a fantastic experience working with Trent when I purchased my SUV. He was incredibly friendly, kind, and paid close attention to every detail. He took the time to show me features on the vehicle tha purchased my SUV. He was incredibly friendly, kind, and paid close attention to every detail. He took the time to show me features on the vehicle that I hadn’t even noticed, which I really appreciated. A few days after my purchase, I noticed a rattle coming from the muffler. Trent made sure it was checked out promptly and arranged a loaner vehicle for me while mine was being serviced. He even ensured my SUV was detailed and cleaned before returning it to me. Every time I visited, he made sure I felt comfortable and welcome—always reminding me to grab a drink or a snack. His communication is impeccable, and he follows through on everything he says. Trent is truly an amazing individual, and I would absolutely do business with him again. Highly recommend! I give the dealership 4 stars because there were a couple of things that could have been handled differently, but overall it was still a good experience. More

This needs to be Your dealership. The staff is always polite and professional and will completely explain any questions you may have about your Mercedes service. Additionally, the cu The staff is always polite and professional and will completely explain any questions you may have about your Mercedes service. Additionally, the customer lounge is exquisite- plush oversized chairs, big screen tv, quiet computer nook, beverages galore, upgraded specialty coffee maker, fresh pastries, cookies, snack bars. We have other dealerships across the city but The Woodlands Mercedes dealership is absolutely the Best! More

I came in for a service appointment and found it more beneficial to drive off with a new one! Arturo (finance), Martin (sales), Jacob (service) were all personable and patient in helping me select a new beneficial to drive off with a new one! Arturo (finance), Martin (sales), Jacob (service) were all personable and patient in helping me select a new ride. I'm glad the process went smoothly. More

really pleasant experience, they are honoring the price advertised and are not pushy about the extras. the dealership looks like a peace of art and the staff are performing up to it advertised and are not pushy about the extras. the dealership looks like a peace of art and the staff are performing up to it More

Service team is exceptional. All staff encountered were gracious. Lived up to all my expectations. All staff encountered were gracious. Lived up to all my expectations. More

Beyond my expectations. I am 81 and traveled a long distance and it was worth every mile. Facility, staff, operating system and service exceptional. From making reservati I am 81 and traveled a long distance and it was worth every mile. Facility, staff, operating system and service exceptional. From making reservation to initial greeting, welcoming and professional. I am a retired Administrative Law Judge and appreciate an operation geared to customer service and satisfaction. My Service Writer, John Watkins, took time to make me aware of what I could expect and kept me informed. Additionally, he answered several vehicle questions I had, unrelated to why I was there. He said I could contact him any time. This dealership is on top of it!😊 More

Everyone I had contact were very professional, I would recommend your dealership to everyone! Very happy! recommend your dealership to everyone! Very happy! More