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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
3,184 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,184 reviews

September 15, 2022

Excellent service. Very pleased with service and how quickly how car was ready when I arrived. More

by BobBurns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 15, 2022

Arturo treated me like family. I have purchased many cars over the past in other locations, but I have never had an experience like Mercedes-Benz of the Woodlands. Arturo treated m More

by JEstrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 14, 2022

Very quick and responsive service. Very professional and informative. Could not be happier. Thank your team again. More

by Wade Schindewolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria, 5 Stars
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Sep 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Wade! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 14, 2022

I was able to schedule a appointment that was convenient for my schedule provided with a loaner car. Mike Lange provided me with updates and the service technician was able to obtain the parts and make the More

by pwly9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
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Sep 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 11, 2022

Great dealership. Advise u guys go to the woodlands Mercedes Benz buy car from George Buchanan More

by aggie1153
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange, Ghennessys Lozano
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Sep 12, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 11, 2022

The team is ready to go above and beyond to ensure that the vehicle is going to be in top shape during the next period. Thanks team More

by Anwar Nimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
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Sep 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 11, 2022

Great service and staff. Have been going to them for many years and the service has never wavered More

by Zahid Lalani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
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Sep 12, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 11, 2022

Liz Rincon is the best! She is so attentive to her customers and always keeps me informed. The dealership offers exceptional service to its customers, breakfast in the morn More

by Alex G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Liz delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 11, 2022

Always get great and timely service at MBOTW! Thank you to Liz Rincon and team! More

by Brage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 10, 2022

Service was great and I didn’t have to wait a long time for my service to be completed. More

by larissawilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Report | Print
Sep 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Larissa, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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