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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,179 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,179 reviews

August 18, 2022

Wow where do I start I had to unexpectedly buy a new vehicle. Marcos made the transition so comfortable😃 great customer service he answered all my questions even after I purchase my vehicle.he was just More

by Queen Tuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Aug 18, 2022 -

Queen Tuck responded

😃

August 17, 2022

Excellent customer service. A+ Dealership very satisfied with the work. Will go back. Thank you More

by txmom3x
Recommend Dealer
Yes
Employees Worked With
John Watkins
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

I had a flat tire (run flat) that the dealership went out of the way to fix for me at very short notice More

by HerbertO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gascon Reyes
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Herbert, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

I really appreciated the quick response when I called and said my auxiliary battery indicator was in the red. I drove right in and was taken care of immediately without an appt. Thank You! More

by JaneTank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston was my contact person. He was very professional and took care of me getting back on the road.
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

Service was great! Car was ready and washed on time as promised. Best Mercedes dealership in the Houston area! More

by mde4me
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

Liz Rincon was courteous and professional. Explained all item clearly. The car service was done in a timely manner. More

by edbrooks1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Ed, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

I was very pleased with the service I got when having my first maintenance done on my vehicle. Everyone was helpful and my wait was very short. More

by dreagan4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 16, 2022

Mark Escobar and the entire service team always do an amazing job taking care of my G63. Vanessa in sales helped me buy my e350 last year and has been great in informing me of the types of vehicles I wo More

by n3solanki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Stephens
Aug 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found your experience with both Vanessa and Mark to be a positive one. We appreciate your business. Our team looks forward to serving you again soon. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 16, 2022

fantastic service and facility. This is the only place I would consider servicing my car More

by billmao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Aug 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, Bill. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 13, 2022

They were an extremely welcoming dealership. Their staff was knowledgeable and helpful. I would go there again! More

by ccl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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