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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,344 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,344 reviews

October 13, 2022

Clean, capable, courteous service. I would recommend it to my friends and neighbors highly. Thanks. More

by @utmb.edu
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. We appreciate the five-star rating. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 13, 2022

The entire service team of MBOTW is top notch and embodies the "Best or Nothing" mindset...we typically work with Donald, John or Juan, but I think you can't go wrong with anyone from their team...th More

by Christie Prado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Oct 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Christie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 12, 2022

Very reliable and prompt service- They oicked up my car intime and delivered as soon as it was done - More

by darshah11
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
Oct 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 12, 2022

Great service - really attentive staff. The work done was great. Absolutely recommend them to anyone seeking a Mercedes garage. They will be my go to in the future! More

by Emma.doughty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas - super helpful
Oct 12, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 12, 2022

This was the easiest car buying experience I've ever had. Nina went above and beyond to make sure I was comfortable with everything. I will definitely be using her again for my future car purchases. More

by coverlook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Galateanu
Oct 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for Nina and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 11, 2022

If you are looking for honest sales person and a company that makes you feel at home and true honesty this is your dealership! We have tried going to other dealership over the years but they all fail us as More

by faranakmoshir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Galateanu
Oct 11, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 11, 2022

I was treated with dignity & respect throughout my experience by sales consultant David Gonzalez , he has gone over & beyond 110% . I bought my Mercedes Benz knowing that I was in good hand’s becaus More

by Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elija in Finance
Oct 11, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad David and our team were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 11, 2022

Costly, but I can’t complain about the service. The technician fixed my key problem while I waited. The dealership facility’s are top notch and the personnel is s friendly and very knowledgeable. More

by jr1082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 11, 2022

Very customer focused, the service is excellent, they listen well and do their best to meet the needs of the customer. More

by joyce.cindi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange, Donald Hutchins, MARY DAMIAN
Oct 11, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 11, 2022

Richard did a great job in a short period of time! All is working the next day! More

by Cwallace15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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