Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,173 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 3,173 reviews

March 09, 2022

Always prompt and friendly folks. Changed dealers after emergency visit to MB of The Woodlands More

by Leonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Leonard , Thank you for taking the time to provide us with a review of your experience. I am pleased you had a great experience. Looking forward to serving you again.

March 09, 2022

When you first walk into this dealership you already know you’re in a whole different level of service and experience than what most establishments offer these days! Katherine had everything we inquired abou More

by Thedonsluxurygoods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

I got what I expected. Good service. Did not have to wait any longer than what I was told. More

by Mnewlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

Hello Mnewlin, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

March 08, 2022

Always a pleasure to work with Juan Renteria and not only, everyone here is professional. More

by elton.kaci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

Hi elton.kaci , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this!

March 08, 2022

Mike Lange is great! I drive by a neighboring MBenz dealership to the MBOTW because of the awesome customer service. More

by LSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, LSmith. Hope to see you again in the near future!

March 07, 2022

Everything was first class! Everyone was very informative and friendly and the lounge and services were awesome! They got our car in fast and they worked quickly. 5 stars all th More

by topjimi1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

The staff is professional and accommodating . This makes it easy for the client which is very important. More

by Dfraelic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Really glad you had a positive experience, Dfraelic. Thanks for reviewing. We will share this with the team!

March 05, 2022

Dealing with the dealership was absolutely amazing. We walked in knowing what we wanted and they helped us get there! Marcos was amazing! Understanding and made sure everything we wanted was handled! More

by Katybelle14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2022

Two men in the service department keep my husband and myself bringing our cars to the dealership for service even though mine is no longer under warranty. Mark Escobar and Danny. These two gentlemen tr More

by teubank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny - receiving for service department
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks so much for the kind words, teubank. We will share this with the team!

March 04, 2022

Excellent and quick service My advisor John is awesome and understanding the issues on my vehicle And resolved it. Thanks Krishna More

by Krishna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, Krishna. Hope to see you again soon!

...
143
...