
Mercedes-Benz of the Woodlands
The Woodlands, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The entire staff is very professional and informative on the progress of the service on my vehicle the progress of the service on my vehicle More
My appointment was fast and on time; I enjoyed some wonderful refreshments at the Lounge that The Dealer always have for their clients while waiting on my car. wonderful refreshments at the Lounge that The Dealer always have for their clients while waiting on my car. More
Service department is top notch. I was in and out quickly with the loaner. Staff were all friendly and made sure I was being helped. Thank you! quickly with the loaner. Staff were all friendly and made sure I was being helped. Thank you! More
Amazing customer service! No hesitation HUGH SMILE! THEY WILL MAKE IT RIGHT 5 ⭐️ 👍🏼😁SO HAPPY WILL MAKE IT RIGHT 5 ⭐️ 👍🏼😁SO HAPPY More
This was our first service experience at Mercedes for our 2021 Sprinter conversion van. I will admit, I had heard all about the challenges between Mercedes and the van manufacturer not taking responsibility 2021 Sprinter conversion van. I will admit, I had heard all about the challenges between Mercedes and the van manufacturer not taking responsibility for fixing an issue. That being said, our service advisor, Juan, did an excellent job explaining the challenges and in the end covered the van repair under warranty. Overall an outstanding 1st time service experience and just for the record you have the best customer lounge we’ve ever seen! Well done! Dennis S. More
Great customer service! Despite not having an appointment and the service center being busy, my damaged tire was replaced quickly. Without a doubt, the best dealership and service center in Hou appointment and the service center being busy, my damaged tire was replaced quickly. Without a doubt, the best dealership and service center in Houston! More
My service advisor, Gaston Reyes, went above and beyond in getting my vehicle repaired and kept me informed through the entire process. Many of my friends were so impressed with the service I received sta in getting my vehicle repaired and kept me informed through the entire process. Many of my friends were so impressed with the service I received stated that they would consider buying a MB in the future. Thank you once again for everything! More