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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,205 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,205 reviews

December 27, 2021

The entire staff is very professional and informative on the progress of the service on my vehicle More

by ggwathen
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2021

My appointment was fast and on time; I enjoyed some wonderful refreshments at the Lounge that The Dealer always have for their clients while waiting on my car. More

by Evelyn Amaya
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2021

Service department is top notch. I was in and out quickly with the loaner. Staff were all friendly and made sure I was being helped. Thank you! More

by ssever1
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Yes
Employees Worked With
Steve Davis
December 25, 2021

Amazing customer service! No hesitation HUGH SMILE! THEY WILL MAKE IT RIGHT 5 ⭐️ 👍🏼😁SO HAPPY More

by Stacy Singleton Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy
December 25, 2021

Steve was very good at communicating - he kept me informed daily on the progress of my car. More

by macannetti
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Price
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Recommend Dealer
Yes
Employees Worked With
Steve
December 25, 2021

The staff was courteous and professional, and my car was repaired quickly. I appreciated the complimentary shuttle transportation. More

by dlm
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Price
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
December 24, 2021

This was our first service experience at Mercedes for our 2021 Sprinter conversion van. I will admit, I had heard all about the challenges between Mercedes and the van manufacturer not taking responsibility More

by Staffdr1
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Recommend Dealer
Yes
Employees Worked With
Juan Renteria
December 24, 2021

Great customer service! Despite not having an appointment and the service center being busy, my damaged tire was replaced quickly. Without a doubt, the best dealership and service center in Hou More

by Anni
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Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

My advisor, Steven, was awesome. Car was even done way sooner than expected. Very happy! More

by Naomi.shaner
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Recommend Dealer
Yes
Employees Worked With
Steven
December 24, 2021

My service advisor, Gaston Reyes, went above and beyond in getting my vehicle repaired and kept me informed through the entire process. Many of my friends were so impressed with the service I received sta More

by Lobrien870
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Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
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