Mercedes-Benz of the Woodlands

It was an amazing experience All personnel on the dealership was extremely attentive and friendly, they really demonstrated how seriously they look for customer satisfaction, we e All personnel on the dealership was extremely attentive and friendly, they really demonstrated how seriously they look for customer satisfaction, we enjoyed the experience and ended up with a beautiful car More

Amazing service Cynthia Sizelove Worked very hard over a few days dinging me my fit and best bargain. She made me feel like I was an important customer until the day Cynthia Sizelove Worked very hard over a few days dinging me my fit and best bargain. She made me feel like I was an important customer until the day of pickup. She went above and beyond working with me especially since I was not in town. Highly recommend her and the woodlands dealership!! More

Thank you so much!! Walking into a Mercedes-Benz dealership to buy a 2012 Lexus RX could feel very intimidating. Walking thru the front door and being greeted by three be Walking into a Mercedes-Benz dealership to buy a 2012 Lexus RX could feel very intimidating. Walking thru the front door and being greeted by three beautiful smiling ladies and then being introduced to our sales rep Marcos Morales was by far NOT intimidating. The staff here treated us with kindness and respect. Marcos was so professional, down-to-earth and honest. It was such a great experience even if my bank took there sweet time in processing the loan. I am truly grateful for Marcos and his fabulous team. Thank you so very much for providing me and my family with a beautiful reliable vehicle. Many blessings to you!! More

Definitely recommend. Service is unmatched. All workers were friendly and offered an open hand for any help needed and also provided other services such as drinks and snacks. I enjoyed the servi All workers were friendly and offered an open hand for any help needed and also provided other services such as drinks and snacks. I enjoyed the service greatly. More

Great Experience Cynthia Sizelove was ready and available at the appointment we set. She was very professional and answered all questions I had. Dealership is very cle Cynthia Sizelove was ready and available at the appointment we set. She was very professional and answered all questions I had. Dealership is very clean and welcoming More

Knowledgeable Had the pleasure of dealing with a Kriss Aubrey! He was very knowledgeable and answered all my questions! He was very friendly and i enjoyed speakin Had the pleasure of dealing with a Kriss Aubrey! He was very knowledgeable and answered all my questions! He was very friendly and i enjoyed speaking with him! When ready to buy i will be coming here to se Kriss! More

Excellent service Diego did everything to help me get a good deal and was willing to listen and try again until all of my questions and requests were addressed. He is p Diego did everything to help me get a good deal and was willing to listen and try again until all of my questions and requests were addressed. He is personable and very good at shat he does. More

Topnotch Experience! My experience with MB at the Woodlands was topnotch with my new GLC 300 purchase yesterday! Martin Korn was superb with the whole experience, start-t My experience with MB at the Woodlands was topnotch with my new GLC 300 purchase yesterday! Martin Korn was superb with the whole experience, start-to-finish - with hospitality, listening, explanations, input, and whole process ! Many thanks to Martin and also to Justin Johnson. Also appreciated the great explanation about my new car's features before I drove it off the lot - thank you Anthony Cruz. Thanks also to Arturo Gutierrez for the pleasant and helpful financial/warranty checkout process. Many thanks and kudos to all of these gentlemen. More

Kriss was amazing Kriss was very welcoming and made this purchase a very pleasant experience. He was thorough in answering my questions and the process was smooth. I dr Kriss was very welcoming and made this purchase a very pleasant experience. He was thorough in answering my questions and the process was smooth. I drove an hour to this location, passing several other Mercedes dealerships, but he made it worth the drive! More

Wonderful Experience We have been researching cars for a few weeks and narrowed down our search to Mercedes S Class & BMW S Series. We decided to drive up to The Woodland We have been researching cars for a few weeks and narrowed down our search to Mercedes S Class & BMW S Series. We decided to drive up to The Woodlands dealership after visiting another Mercedes dealership that lacked the ability to focus on our needs. Martin Korn stepped up to help us, and made the whole experience a pleasure. He had more information about the vehicle than we could possibly assimilate. Martin was extremely knowledgeable, patient and not pushy at all. He was pleasant to work with and no one at the dealership including Michael Lilley who helped negotiate the sale, ever added any pressure. They honestly never made us feel like we were negotiating, but more like we were having a discussion of differences. Car buying has never been a pleasant experience for us, EXCEPT for this purchase. Even the time we spent with Arturo Gutierrez who handled the financing paperwork, was enjoyable. Before we drove away, we spent more time with Noelia (Nellie) Murphy who provided an orientation on the features in the car answering all our questions. It was obvious everyone at this dealership loved their job---they love their product, they enjoy helping the customer become familiar with it, and you walk away knowing you have purchased a quality product, backed by a great team demonstrating superior customer service. This team made a hard decision really easy. STELLAR dealership! More