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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,860 Reviews

1,860 Reviews of Mercedes-Benz of the Woodlands - Service Center

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July 13, 2025

Quick and easy great service! ! Car was returned washed and very clean. Was updated while the service was done. More

by Sue Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wright
Jul 15, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review, Sue! We're thrilled to hear you had a quick and easy experience with us. Keeping your car clean and updated during service is our priority. We appreciate your kind words and look forward to serving you again!

July 12, 2025

I have bought two cars from these people. We have been treated so well. When you go back for your cars maintenance., they are quick but very thd. They are so kind and helpful. Trent was exc More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Patti! We’re thrilled to hear about your positive experiences with Trent and Richard. Our team strives to provide excellent service, and your feedback means a lot to us. We look forward to continuing to support you with your vehicles!

July 11, 2025

Outstanding service. I received daily updates on how the service on my vehicle was proceeding. No surprises. More

by Mrm1952
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Exum
Jul 14, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic feedback! We're thrilled to hear that you appreciated the daily updates and our commitment to transparency. Our team is dedicated to providing an exceptional experience, and its great to know it reflected. We look forward to serving you again!

July 09, 2025

As always I appreciated your courteous service. This time was even same day! Thank you again for all your help! More

by cccourv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Brown
Jul 10, 2025 -

Mercedes-Benz of the Woodlands responded

We're thrilled to hear about your positive experience! Providing timely and courteous service is our priority, and we're glad we could assist you so quickly. Thank you for your kind words and support. We look forward to serving you again!

July 09, 2025

Mercedes Benz of The Woodlands is the nearest Mercedes dealership to my home. Lucky me! I have been taking my Mercedes to them for service for years. Mercedes Benz of The Woodlands is everything yo More

by elarrycan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Mercedes-Benz of the Woodlands responded

We’re thrilled to hear about your positive experiences with us! Providing prompt and expert service while keeping you comfortable is our top priority. Thank you for being a loyal customer, and we look forward to continuing to serve you and your Mercedes!

July 06, 2025

Very well rounded, easy to get an appointment, easy to drop off, always have a loaner car when needed. Inspection is almost too detailed, but they break it down by what is needed now and what will be nee More

by jkeller56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic feedback, jkeller56! We're thrilled to hear you had a seamless experience with our service team. Our goal is to make everything as convenient as possible while keeping you informed. We appreciate your trust in us and look forward to serving you again!

July 04, 2025

Mark Escobar is an absolute gem! He always goes above and beyond when I bring my car in. More

by Kgc7
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for the fantastic feedback! We’re thrilled to hear that Mark consistently provides exceptional service. Our team is dedicated to going above and beyond for our customers. We appreciate your support!

July 04, 2025

I'm giving you a five star because of your outstanding staff member Gaston Reyes. Out all of the MB service members at The Woodlands location he is simply the Best. His patience, professionalism and under More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review, ML! We're thrilled to hear about your positive experience with Gaston. His dedication to customer service truly sets us apart. We appreciate your feedback and look forward to serving you again!

July 03, 2025

Excellent service as usual! I appreciate being asked up front if I wanted my car to be washed, which i didn't since it is ceramic coated. More

by edisonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Renteria
Jul 07, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, edisonr! We're glad you appreciated our service and the choice regarding your car wash. Your feedback means a lot to us, and we look forward to serving you again soon!

July 03, 2025

I'm a first time Mercedes owner and have to say I have been incredibly impressed with my experience at Mercedes-Benz of the Woodlands. EVERYONE there is so easy to work with and when I'm there they make More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Exum
Jul 07, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, JT! We’re thrilled to hear about your exceptional experience with our team, especially with Sammy and Aidan. Providing outstanding service is our priority, and it's fantastic to know you felt valued as a first-time owner. We appreciate your kind words and look forward to seeing you again!

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