Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,618 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,618 Reviews of Mercedes-Benz of the Woodlands - Service Center
Sort by
June 16, 2024
Thank you, Jacob, for your excellent customer service. Thank you, Mercedes Benz of the Woodlands Service Center, for another quick and trustworthy service experience. Thank you, Mercedes Benz of the Woodlands Service Center, for another quick and trustworthy service experience. More
by patricia.jernigan
Employees Worked With
Jacob Abernathy
Helpful June 15, 2024
The service was great! & My service advisor Gaston was amazing!!!! Mercedes Benz Of The Woodlands is highly recommended thanks for everything! & My service advisor Gaston was amazing!!!! Mercedes Benz Of The Woodlands is highly recommended thanks for everything! More
by sheritta32
Employees Worked With
June 14, 2024
We really appreciate the friendly and competent service we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! More
by Jbox7983
Employees Worked With
June 14, 2024
Awesome Customer Service! Thank you so much for not only picking up my Mercedes for a 20,000 mile service but dropping off a loaner, and returning my vehicle to me in the same Thank you so much for not only picking up my Mercedes for a 20,000 mile service but dropping off a loaner, and returning my vehicle to me in the same day - Washed and Cleaned! The Service Technicians were very professional. This is why I chose Mercedes! More
by amy.cramer
Employees Worked With
Jacob and the two Service Tech's who picked up and dropped off my vehicle.
June 13, 2024
Excellent Customer Service & Quality of work performed by Justin & Mark at the Mercedes-Benz of The Woodlands Service Center. Thank You!!! Justin & Mark at the Mercedes-Benz of The Woodlands Service Center. Thank You!!! More
by rtdowlearn
Employees Worked With
June 12, 2024
I have had Mr. Martinez as my advisor for many years. Always so pleasant and professional. My service was completed in a very short time and it was a pleasure to wa Martinez as my advisor for many years. Always so pleasant and professional. My service was completed in a very short time and it was a pleasure to wait for my car in a spotlessly clean, comfortable waiting room. More
by dickakianj@gmail.com
Employees Worked With
Isiaiah Martinez
June 12, 2024
Always have a great experience when I bring in my car. Mark is my advisor and he communicates clearly, sets expectations and provides great customer service. Really appreciate it! Mark is my advisor and he communicates clearly, sets expectations and provides great customer service. Really appreciate it! More
by sandrapineauboddison
Employees Worked With
June 11, 2024
Very fast and efficient service while I waited for my vehicle. And the waiting area has all the items (tables, refreshments) to make the waiting experience very pleasant. vehicle. And the waiting area has all the items (tables, refreshments) to make the waiting experience very pleasant. More
by pwmdot
Employees Worked With
June 07, 2024
I was truly pleased with my service on 6. 6.24. Even though my service need was somewhat small, I was afforded Exceptionally Great Service from the MBOTW and my Service Advisor, Mr. Mark Es 6.24. Even though my service need was somewhat small, I was afforded Exceptionally Great Service from the MBOTW and my Service Advisor, Mr. Mark Escobar. He went extremely above and beyond to assure me that my service experience went well. I knew all the important details before my service was completed and I was not disappointed. Thank You MBOTW and Mr. Mark Escobar for caring and giving distinct service over the years. More
by A Senior Dream Comes True
Employees Worked With
