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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,843 Reviews

1,843 Reviews of Mercedes-Benz of the Woodlands - Service Center

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August 08, 2021

The Woodlands dealership is always clean. All the associates are always professional. Mark Escobar is the associate that is assigned to my account. He was very courteous and knowledgeable. Mark kept More

by easleysjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that Mark has been able to provide you with a good service experience. We hope to see you again in the future!

August 08, 2021

Service was completed on time! Everyone was extremely nice and answered any and every question I had. Very professional! More

by Dani Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Aug 11, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience! We hope to see you again in the future!

August 07, 2021

Mike Lange has been my service advisor for both of my vehicles. When he moved to MBOTW, I and many of his other clients, followed him there. The other members of the MBOTW team are as knowledgeable, frie More

by JLConnor3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Aug 11, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your loyalty to Mike and we hope he can continue to be your service advisor here at MBOTW for many years to come!

August 06, 2021

exceptional service and the folks are great I have purchased 2 cars hereand have nothing but good words for the dealership and the management. a good place More

by thomas_murphy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your kind words and loyalty to our dealership. We hope to continue living up to your expectations for years to come.

August 06, 2021

Liz always takes care of us in the service department, has for years. Communicates well with us keeping us informed on vehicle status. I just wish your sales department was half as knowledgeable and ori More

by bray
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experiences with Liz. We hope she can continue to be your service advisor for years to come!

August 06, 2021

Very prompt, courteous service. Everyone I came in contact with was very pleasant helpful. Great service! More

by Karl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience. We hope to see you again soon!

August 06, 2021

Mercedes Benz of the Woodlands continues to go above and beyond with my service needs. Everyone who works there always has a smile on his/herface and is always happy to oblige my needs. Mike, my service adv More

by mopostorino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edna Canales, Mike Lange
Aug 11, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that the dealership as a whole was able to give you a great experience, especially Mike and Edna! We look forward to seeing you again soon!

August 05, 2021

Quick checkin & checkout. Super professional! We drive 3 hrs for our Mercedes service at this location. More

by Kendricks2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Aug 11, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words and dedication to our location. We hope to continue living up to your expectations for years to come.

August 04, 2021

We always receive great service and hospitality when we visit Mercedes-Benz of the Woodlands! More

by Connie Stock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience. We hope to see you again in the future!

August 04, 2021

Always friendly, concerned and responsive resulting in an excellent customer service experience! Highly recommended dealership. More

by Mrm1952
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Walding, Noelia Salazar-Murphy
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience. We hope to see you again in the future!

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