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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,860 Reviews

1,860 Reviews of Mercedes-Benz of the Woodlands - Service Center

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July 07, 2021

I love this dealership. My salesman David was great and still responds to my concerns even after 6 months of purchase. Liz in the service department was absolutely wonderful. More

by LemAug21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so pleased to hear about your experience with both David and Liz! We hope to continue living up to your expectations for years to come!

July 06, 2021

Excellent service team. I have used Mike Lange as my service advisor since the dealership opening. Customer waiting area by far the best for our early morning visits More

by Jo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Jul 09, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experiences with Mike! We hope to continue living up to your expectations for years to come!

July 06, 2021

My visit to Mercedes-Benz Woodlands was noteworthy. Service was friendly and very efficient. In addition, the attractive and welcoming facility made the visit easy. More

by AH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your visit with us here at MBOTW! We hope to see you again in the future!

July 06, 2021

Very friendly and was in and out to drop off car and pick up after it was serviced. Mike is always very friendly and attentive. More

by hellocassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Jul 09, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with Mike! We hope to see you again soon!

July 02, 2021

Mike Lange is an excellent Service Advisor - he provides me with continuous updates so that I understand what to expect (diagnosis, parts availability etc) and when to expect my vehicle to be ready for plan More

by steveseiler
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Jul 07, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that Mike is able to provide you with updates and excellent service. We hope Mike will have the opportunity to continue living up to your expectations for years to come! We can't wait to see you again in the future!

June 30, 2021

Easy to schedule service; well-stocked lounge area. Timely contacts during service updating status & providing recommendations/pricing (I agreed to most, not all). Clean car at pick-up. More

by gitz14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience. We hope to see you again in the future!

June 29, 2021

Honest and accommodating. Replaced a sensor under warranty after rerouting wiring didn't fix the problem as originally diagnosed. No charge. More

by Nigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Canfield
Jun 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with the service department! We hope to see you again in the future!

June 29, 2021

The best service of any dealership I’ve done business with! Quick and easy! I was given a new Mercedes loaner car so I didn’t have to wait on 2 hour service! More

by melanie1360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for you for your review. We are happy to hear about your experience! We hope to see you again soon!

June 29, 2021

Always great customer service on every level. MBOTW is an excellent dealership. They're also next to Costco if you need to do some shopping. More

by DBOTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words! We hope to see you again soon!

June 29, 2021

Outstanding experience, very pleased with the services rendered on our new car delivery. More

by lschultz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are pleased to hear about your car buying experience! We hope to see you again in the future!

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