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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,836 Reviews

1,836 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 31, 2021

The process was easy and smooth. Our salesperson was attentive and knowledgeable and it was overall a great experience. We feel satisfied with our purchase. More

by ebeth0405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review. We are happy to hear about your sales experience! We hope to have the pleasure of working with you again in the future!

May 31, 2021

Our service advisor, Richard, is always awesome to work with. Efficient, friendly and professional. It's an added bonus to get the car back clean every time. More

by Jonboy41
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experiences with Richard! We hope to see you again in the future!

May 30, 2021

fast, friendly, professional. Every time I've brought either of my cars in, it has always been the same consistent service. I wouldn't buy any other vehicle. MB is the Disney World of car buying experien More

by mcdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : also cannot remember other gentlemen. Oriental.
Jun 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We truly appreciate your kind words! We hope to see you again in the future!

May 30, 2021

Best Dealership! One word to describe itEXCELLENCE! It Best Dealership! One word to describe it EXCELLENCE! It is a wonderful experience any time I visit Mercedes Benz of The Woodlands. It feels like hom More

by AmaliaSchneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Jun 02, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We truly appreciate your kind words for our dealership. We hope to continue living up to your expectations for years to come!

May 29, 2021

Great service. Staff personnel (Rhonda) was kind, prompt and efficient, and it made our time to travel there much more pleasant. We will be back in the future! Thank you! More

by Texas Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda
Jun 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience with Rhonda! We can't wait to see you again!

May 28, 2021

Liz Rincon, my service advisor, was great. Got my vehicle in and out one time, as promised. I will definitely call on Liz, and the dealership, whenever service is required. More

by phil.block1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your service with Liz! We hope Liz will be able to be your service advisor for your vehicle for years to come!

May 27, 2021

I have been coming here for service on my 2 MB since 2017. Service is always excellent, I always get a loaner vehicle. My vehicles are always returned on time and clean. More

by gerryxom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experiences! We hope to continue to have the pleasure of working with you for years to come!

May 27, 2021

Great advisor - Mark Escobar. Always pleasant and very knowledgeable..Great service department, great lounge and amenities when waiting for the car to be serviced. Timely service, as well.. More

by tboone3084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience s with Mark! We hope to continue to be your service provider of choice for years to come!

May 27, 2021

As always, service advisor Liz Rincon provided exceptional customer service for my husband and I on my Mercedes GLE 350. She's been serving my husband and I on our cars for several years. More

by paigeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experiences with Liz! We appreciate your dedication and hope to continue living up to your expectations for years to come!

May 27, 2021

First class service, the whole process is seamless and made enjoyable by the attention to detail by all of the very helpful staff. Thank you all. More

by Paul.thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate the kind words! We hope to see you again in the future!

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