Mercedes-Benz of the Woodlands - Service Center

Check engine light was on . I was able to get in the same day for an appt and get a loaner car. My car was fixed the next morning with a call from Mark . He was great and explain I was able to get in the same day for an appt and get a loaner car. My car was fixed the next morning with a call from Mark . He was great and explained what was wrong with my car . Everyone was professional and very attentive to the customer. The service department is very nice and with the latest newest technology. Very impressed and extremely happy with my service. More

Excellence Mike Lane does an excellent job for their customers at the Dealership in the Woodlands. Since they have opened in this location it is more convenien Mike Lane does an excellent job for their customers at the Dealership in the Woodlands. Since they have opened in this location it is more convenient for me use. The staff is always friendly, courteous and their job performance is always excellent. A dealship is only as good as their employees. They are the reason I continue buying a Mercedes. More

10,000 mile service I can not say enough about this dealership, Liz Rincon took care of everything I was in and out in no time at all with no appointment! I can not say enough about this dealership, Liz Rincon took care of everything I was in and out in no time at all with no appointment! More

Always outstanding They do an excellent job of troubleshooting repair issues and perform the work quickly. I am always happy with my experience there. The repair process They do an excellent job of troubleshooting repair issues and perform the work quickly. I am always happy with my experience there. The repair process is always explained thoroughly, so I know what is being done to my car. The repairs are done correctly the first time. More

Exceptional Service I am really impressed by the effort put forth by this dealership to provide exceptional service. They always get me a loaner car when I need it even I am really impressed by the effort put forth by this dealership to provide exceptional service. They always get me a loaner car when I need it even on short notice and I really appreciate the way they clean the car after service. The other MB dealer I used to go to would just rinse it off-sloppy. I have an extended 3rd party warranty and Mike Lange my service advisor always goes to bat for me to get everything covered that needs to be. He is a great service advisor and I like how he always keeps me informed of what is going on with my car while it is in there and is upfront with all costs. The techs are very professional and I appreciate the way they treat the vehicles with care. You can even see what they are doing through the waiting room glass. The dealership is an impressive facility and everyone there is always friendly. More

Best Mercedes dealership in the Houston area. After visiting all three primary Mercedes Benz dealerships in the greater Houston area, the Woodlands location is my favorite. The service and atmosp After visiting all three primary Mercedes Benz dealerships in the greater Houston area, the Woodlands location is my favorite. The service and atmosphere is what you would come to expect from a Mercedes dealership. My service advisor, Mr. Mike Lange, is my go to guy concerning maintenance of my vehicle. More

Outstanding delership, clean, customer focused, quality work Liz is outstanding. Great customer service, timely, delivers what advises, pleasure to deal with, one of the best service persons we have ever worked Liz is outstanding. Great customer service, timely, delivers what advises, pleasure to deal with, one of the best service persons we have ever worked with More

Consistently professional service I have had my car serviced several times at Mercedes-Benz of the Woodlands. The service is always excellent. Mike Lange is a true professional and I I have had my car serviced several times at Mercedes-Benz of the Woodlands. The service is always excellent. Mike Lange is a true professional and I could not be happier with the customer service he provides. I highly recommend Mercedes-Benz of the Woodlands and Mike Lange. More

Exceptional Customer Service This was my first visit to The Woodlands Mercedes and could not believe how great the customer service was. Liz R handled everything for me, kept me This was my first visit to The Woodlands Mercedes and could not believe how great the customer service was. Liz R handled everything for me, kept me in informed and it was by the far the easiest service dept experience I have ever had. Everyone in the whole dealership was so friendly it was hard to believe that I was in a Mercedes-Benz dealership. You can tell the employees all enjoy their jobs just by the attitude and respect they show all the customers and each other. Liz was awesome!!! More