Mercedes-Benz of the Woodlands - Service Center

I own 2 Mercedes Benz vehicles and I don't trust any other dealership to touch them! The facility is state of the art, the service is impeccable and it's the people there that make the difference.... other dealership to touch them! The facility is state of the art, the service is impeccable and it's the people there that make the difference.... Mark Escobar 5* Nick Botusan 5* Vanessa Stephens 5* Thank you! Nilesh More

Needed my annual state inspection and was able to schedule it online. Had a nice customer lounge area while I waited. Free car wash after the inspections was much appreciated. My service advisor, schedule it online. Had a nice customer lounge area while I waited. Free car wash after the inspections was much appreciated. My service advisor, Mark, was a pleasure to work with. Highly recommended. More

Mercedes took care of my AC problems and replaced the bad compressor free of charge under my warranty. The turnaround for the service was only two working days which was a big surprise to me. I thought my A compressor free of charge under my warranty. The turnaround for the service was only two working days which was a big surprise to me. I thought my AC would only need something minor however it was a rather large issue and without having the Certified Pre-owned warranty it would have cost me close to $5,000 for the repairs on my own. Richard, my service advisor always goes to the extra mile to make things right. More

Very efficient service department, employees are very knowledgable and helpful. Very easy, worry-free experience. Steven Davis worked with me on my car and did a tremendous job. knowledgable and helpful. Very easy, worry-free experience. Steven Davis worked with me on my car and did a tremendous job. More

This reading is specifically and only for the service advisor and service experience I had on Friday, August 11. John Watkins, who was the service advisor was prompt, courteous, friendly, and answered al advisor and service experience I had on Friday, August 11. John Watkins, who was the service advisor was prompt, courteous, friendly, and answered all the questions I had. Service was done in a reasonable amount of time, and I am pleased with my experience. More

Excellent service from start to finish. Mike Lange is a pleasure to have as my service writer. I would highly recommend Mike and Mercedes of the woodlands to anyone looking to purchase a ca Mike Lange is a pleasure to have as my service writer. I would highly recommend Mike and Mercedes of the woodlands to anyone looking to purchase a car in the future. More

Excellent experience! I felt well respected! Took the car in for routine service. Isaiah and his team did a great job! I felt well respected! Took the car in for routine service. Isaiah and his team did a great job! More

Mercedes-Benz has always been there for me with both of my Mercedes. This is very much appreciated. They have always been accommodating when I needed help. Not to mention the staff, Anthony Surface in sale my Mercedes. This is very much appreciated. They have always been accommodating when I needed help. Not to mention the staff, Anthony Surface in sales and Mark Escobar in service. More

I have been coming to MBTW since the dealership opened. Mark and Isaiah were both kind and helpful today. They listened to my car concern about the air conditioning, and took the conservative approach, a Mark and Isaiah were both kind and helpful today. They listened to my car concern about the air conditioning, and took the conservative approach, as my Mercedes is a well cared for 16 years old. They also made several other repair recommendations and explained how urgent each item was, so that I could make an informed decision. Thank you sincerely, to both gentlemen! More

The experiences I have had in the service department are consistently reliable, straightforward, transparent, and high quality. The service garage is very clean, indicating the pride the service team takes consistently reliable, straightforward, transparent, and high quality. The service garage is very clean, indicating the pride the service team takes in their work. More