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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,587 Reviews
Call Service Center (936) 206-7500

1,587 Reviews of Mercedes-Benz of the Woodlands - Service Center

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July 19, 2023

Thank you MB THE WOODLANDS for getting my car in and fixed quickly while I waited. Service was excellent! More

by Kaley.Majeski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your review, Kaley! We're glad that we had the opportunity to work with you and provide exceptional service. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Helpful
July 18, 2023

Great service experience. Very nice environment to catch up on work while waiting for service, which was done in a very timely manner. More

by NorthHoustonTexan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
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Jul 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to meet your needs in a timely manner. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Helpful
July 16, 2023

Fast, quality, & professional service as always! Thank you Mercedes-Benz of the Woodlands for going above and beyond. More

by gb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Helpful
July 15, 2023

Amazing service! ! Great experience Quick and easy friendly staff. Everything is very clean and super efficient More

by galatas.sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred galluci
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Jul 15, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience, Sherry! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Helpful
July 14, 2023

My overall experience with MB and this Dealer - from sales to service. for the past 3 years this Dealer does all our service, the attention to detail is second to none, a pleasure to do business with. More

by dad812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer - John
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Jul 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Helpful
July 10, 2023

MBOTW are straightforward about repairs, time required, and full disclosure of costs associated with said repairs. Have been going to MBOTW for several years for service and am completely satisfied with ad More

by txdmsbuckeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Helpful
July 10, 2023

Wonderful customer service, very friendly and have great communication. Liz was very courteous and is very responsive. More

by Jadirabb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. Liz and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Helpful
July 03, 2023

Really good work as usual, love the service and staff at the service department here. More

by Jfife7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Helpful
July 01, 2023

awesome customer service, excellent installations, personal was very attentive and courteous always keep us inform of the status of the service!!. More

by odracir.menrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Mercedes-Benz of the Woodlands responded

Odracir, Thanks for sharing your experience with Mercedes-Benz of the Woodlands. Mike and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Helpful
July 01, 2023

Use Mercedes Benz of the Woodlands to do your air conditioning check up during this heat wave More

by diamondrster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Helpful
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