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Merchants Auto
Hooksett, NH
2,075 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,075 reviews
May 10, 2024
Everyone with easy to deal with. The whole process with quick and a very friendly experience! Thanks everyone! The whole process with quick and a very friendly experience! Thanks everyone! More
by tobypena
Verified CustomerEmployees Worked With
May 10, 2024
Staff who explained about the warranty and signed the paperwork did not know how to talk to customers. I didn't like his customer care. Joe Bowker is amazing. He talks nicely to the customer and I am sat paperwork did not know how to talk to customers. I didn't like his customer care. Joe Bowker is amazing. He talks nicely to the customer and I am satisfied with his service. More
by mutabazialex02
Employees Worked With
Joe Bowker
May 10, 2024
Quick thorough polite effort work ethic is great and they helped beyond words when I was in a spot helped beyond words when I was in a spot More
by MAYMAE2010
May 09, 2024
Cory was a great help. He was very responsive replying to my email and I would 100% recommend him to anyone looking to buy! He was very responsive replying to my email and I would 100% recommend him to anyone looking to buy! More
by Brandonfordd5
Employees Worked With
Other Employees :
The lady who did the payments that day was very helpful and kind!, Cory Normand
May 09, 2024
Advertising is misleading. Vehicles advertised in hootsett are not in hooksett. They are in texas or elsewhere. Michael the sales man was tough to get a hold up and so were sal Vehicles advertised in hootsett are not in hooksett. They are in texas or elsewhere. Michael the sales man was tough to get a hold up and so were sales managers. No return phone calls. Vehicle was sold with issues. car was not detailed and paint was stained in the clearcoat. Very obvious. Whoever prepped the car needs glasses. Tires barely passed inspection. Wrong paperwork was sent. Took 10 days to get correct paperwork for title. More
by PETERPGAGNE
Employees Worked With
Other Employees :
sales manager i left 2 messages with and no return call.
May 08, 2024
Was awesome working with you guys. Will definitely recommend you to others for the future Will definitely recommend you to others for the future More
by WWENDELL564
Employees Worked With
Other Employees :
Scott Chavanelle, Cory Normand, Jeff Gregoire, Jared Dobens, Joe Bowker
May 07, 2024
Cory is great he was very honest and told us about the vehicle that we are purchasing just the whole place is awesome vehicle that we are purchasing just the whole place is awesome More
by jimmytexiera9.jst
May 06, 2024
Cory is very personalable and left a lasting impression. Oh The car is fantastic thank you so much for being so professional and going over all my paperwork with me! Oh The car is fantastic thank you so much for being so professional and going over all my paperwork with me! More
by Dracowood
Employees Worked With
Other Employees :
Scott Chavanelle, Cory Normand, Jeff Gregoire, Jared Dobens, Joe Bowker
May 04, 2024
Customer is service was really bad , they did not give me second key, and they were not helpful. They tried to add an extra charge on my purchase without telling me about it and tried to scam me for an ex me second key, and they were not helpful. They tried to add an extra charge on my purchase without telling me about it and tried to scam me for an extra 200 dollars! Worst customer service and untrustworthy service overall, take your money somewhere else! More
by serdarkodak
Employees Worked With
Scott Chavanelle
