Merchants Auto

Sold me a car that was unsafe, lied to my face, acted like it was my fault, that the car failed in three days of my purchase, The check engine light was on during test drive. I questioned that they said like it was my fault, that the car failed in three days of my purchase, The check engine light was on during test drive. I questioned that they said it wasn’t a big deal once. When it went through inspections, the engine light went off I drove 50 miles went back on and then in three days it wasn’t drivable.terrible experience, Then when I needed a tow to get to the dealership, they gave me the run around for 3 hours Expected me to get a ride to Manchester at 4 PM to get a rental. Bob the gentleman that sold me the unsafe car was a complete jerk after I needed to exchange car for a safer vehicle I will never ever go there again, or recommend any friends or family to get a car at Metchants auto More

They are excellent in customer service And my sales person was the best thank Lisa !! person was the best thank Lisa !! More

Can return after noticing problem Carfax not correct Bumper was replaced but car fax did not report it correct Bumper was replaced but car fax did not report it More

This vehicle checked all the boxes. Low mileage, pristine condition, and a big bonus, AWD. 72 month extended warranty well worth the cost.👍. I couldn’t be happier with my purchase. Fi Low mileage, pristine condition, and a big bonus, AWD. 72 month extended warranty well worth the cost.👍. I couldn’t be happier with my purchase. Five stars ⭐️⭐️⭐️⭐️⭐️ More

Terrible experience. Swapped vehicles, missed delivery dates. 45 days from down payment to first getting a vehicle. Never again. Swapped vehicles, missed delivery dates. 45 days from down payment to first getting a vehicle. Never again. More

I regretted the purchased 10 minutes down the road :( Hard lesson learned! Salesman was ok. Hard lesson learned! Salesman was ok. More

It was easy to set up an appointment and communicate what I wanted. Joe was fantastic and I didn’t feel like a sale but a human. I wanted. Joe was fantastic and I didn’t feel like a sale but a human. More

Great selection The salesman was very motivated. He contacted me with models for me to choose from. Thank you He contacted me with models for me to choose from. Thank you More

Max Wegman was wonderful to work with! The whole process was so easy and fast! The whole process was so easy and fast! More

It was a great experience. It’s been a long time since we bought a car that we financed and we didn’t know how it would be. We were pleasantly surprised It’s been a long time since we bought a car that we financed and we didn’t know how it would be. We were pleasantly surprised More