Merchants Auto

Joseph Hodgson was great. This was my second car there and nothing could have gone better. Thank you everyone at Merchants. It was another great experience and nothing could have gone better. Thank you everyone at Merchants. It was another great experience More

Gene was super nice and very helpful! The moment I had pulled into Merchants Gene was standing outside, from the moment he came up to us, he was very respectful of what I wanted and super The moment I had pulled into Merchants Gene was standing outside, from the moment he came up to us, he was very respectful of what I wanted and super nice. The whole dealership was nice and always made sure I was happy at all times! More

WAY Above and Beyond! My family has purchased all of our cars at Merchants for the past decade and every experience has been a positive one. This latest one however, with My family has purchased all of our cars at Merchants for the past decade and every experience has been a positive one. This latest one however, with Richard Roy was WAY above and beyond what we expected. I think most people walk into a dealership a little stressed and on edge, as was the case for us this time. We were "exploring" options to try to get out of a vehicle we still owed a fair amount of money on. Never did we expect that we would be driving off the lot with an upgraded vehicle and a payment $100 less than we had been paying. Rich worked tirelessly to make this work for us and also to get the best deal possible. Admittedly, my wife and I got exhausted with the process but Rich would not give up. Extremely personable, not at all pushy and took a genuine interest in our wants and needs for a vehicle. If that wasn't enough, after the car was purchased, Rich spent another hour shopping insurance companies to try and lower our rates. Who does that?! Rich Roy apparently! Highly recommend Merchants and their staff, especially Rich! Thank you so much! - The Ladd Family More

Nice people, no games The short version of this review is, “Merchants Auto has been, was and will be my first goto when shopping for a vehicle” Atmosphere entering was The short version of this review is, “Merchants Auto has been, was and will be my first goto when shopping for a vehicle” Atmosphere entering was very relaxed, no tension in the air, no loud younger generation music playing. We were introduced to Richard Roy, went to quiet table and just chatted a bit. Richard is a very laid back type of person that you can’t help but to like. I showed him the print out from the web site of the vehicle that I was interested in and we talked about it. Richard went above and beyond and looked at the resulting numbers of a couple different financing scenarios. We ended up purchasing the vehicle we came in to see. Thank you Merchants and Thank you Richard More

Gene need get more then 5 stars. He went above and beyond what he should. He got me into what i need. He give me a tip to save on insurance. He is not a pushy guy. what he should. He got me into what i need. He give me a tip to save on insurance. He is not a pushy guy. More

Steven Francoeur vas very kind and treated me as so . The dealership was very helpful and made sure I was very happy with my Choice and purchase I’m Happy with the loan and the car and will do future busin dealership was very helpful and made sure I was very happy with my Choice and purchase I’m Happy with the loan and the car and will do future business with this dealership thank you More

My wife Jenn and I had a wonderful experience with Scott a.k.a Chevy! He went above and beyond to get us into the car we wanted. This was our second time here and they do not disappoint!! Highly recommend, a.k.a Chevy! He went above and beyond to get us into the car we wanted. This was our second time here and they do not disappoint!! Highly recommend, we told them over the phone we didn’t want to be there a long time, gave them some information and they had us in and out in no time. More

I am very happy with my purchase from merchants auto. I have been buying car from Joe for a long time now. He really cares about the customers and their needs. Thanks for another great experience. I’m goin have been buying car from Joe for a long time now. He really cares about the customers and their needs. Thanks for another great experience. I’m going to enjoy my Subaru. Paul More

I am extremely satisfied with the customer service I received shopping at Merchants. Joe was more than patient with us and even helped us out on his day off. He did his best to keep my kiddos occupied a received shopping at Merchants. Joe was more than patient with us and even helped us out on his day off. He did his best to keep my kiddos occupied and get us in and out as quickly as possible. I love the benefits of buying from Merchants and would definitely purchase another vehicle from them. Once we were ready to sign paperwork we worked with Tim (I believe was his name) he was more than amazing and helped us save money and once again kept my kids occupied! I am thrilled with my experience at Merchants. More