Merchants Auto

I can’t tell you how much I appreciate the staff at Merchants. They are incredible people who work together together to make things happen. Merchants. They are incredible people who work together together to make things happen. More

If I could give a higher review than a five star I If I could give a higher review than a five star I would...Gene was absolutely the most amazing salesman I’ve ever dealt with he knew I was very anx If I could give a higher review than a five star I would...Gene was absolutely the most amazing salesman I’ve ever dealt with he knew I was very anxious and had a lot of anxiety about buying a new vehicle and he made it so seamless and easy. If you’re ever in the market for a new vehicle I would highly suggest that you go see Gene at merchants auto because it was the best experience I’ve ever had everyone there is so nice and they truly make you feel like family. I will never go to another dealership other than merchants auto best experience ever. More

I had doubts of getting any approval with my bad credit. As soon as I walked in Kevin greeted me immediately and asked what I was looking for and price range, within 20 minutes I was driving my dream car an As soon as I walked in Kevin greeted me immediately and asked what I was looking for and price range, within 20 minutes I was driving my dream car and fell in love immediately. I spent a total of 2 hours tops and was given an approval in my price range quickly! Thank you Kevin and Scott for helping me get my beautiful Nissan Versa! More

The Absolute BEST Dealership Experience EVER! I'm not sure there are words to describe how incredibly happy I am with going to Merchants. So lets start at the beginning. I first worked with Mark i I'm not sure there are words to describe how incredibly happy I am with going to Merchants. So lets start at the beginning. I first worked with Mark in December, I had a difficult year going through a divorce and being in bad housing and was trying to make a bounce back from it all Mark listened, showed me vehicles that would work for my three daughters and I and than ran my finances. Mark was so very kind, patient and such a great listener and a calm that I had NEVER experienced at any dealership, ever. At that time I was unable to come up with a deposit because I was very ill over the summer and lost three months of income, so I had just started a new job and it wasn't going to work timing or funding wise just yet. He helped me by advising different banks that could help and different cards that could help boost my credit, and withing a couple more months I had saved the deposit he advised and was ready to purchase! The second time around I worked with Joe. I loved his happy outgoing and charismatic outlook and attitude immediately! I told him what I did for work and that I was a single parent of three girls and that I was working hard to get on my feet from the prior years chaos. I told him what I was looking for in a vehicle and not only was he very thorough and patient I could tell and feel he was looking out for me and my girls. We found the most perfect Jeep ever and it had everything I wanted! We ran finances and did the deposit and Joe and his team were able to get me into my Jeep and drive it away in the same day! Joe also gave me amazing banking, saving and credit building advice, he truly went above and beyond a typical sales person transaction! I also worked with Scott who I just can't say enough positive and good things about. I have owned two cars before (from dealerships I should say), both experiences were terrible and when trying to understand extended warranties and financing I never really understood it- I just kind of smiled and nodded and signed off. Scott broke it all down, he explained all of it, and gave me the best advice ever regarding work and warranties and also how to help myself build a better future by saving, banking, building credit and making a come back from my past years experiences. He immediately brings a calm and comfort and also sunshine to every room he walks in- this dealership hit the jackpot finding him and all the others I worked with! I have owned the Jeep for just over a month and I still love it as much as when I first saw it. The pride, happiness, independence, happiness and connection to an AMAZING dealership full of not just sales and finance people- but FAMILY is incomparable. I will forever recommend Merchants Auto to all those I know and love. Thank you for restoring my trust and happiness into car dealerships- you set the bar very high and over achieve time and time again. Thank you all for all you do! My family and I will be back buying through you for many years to come :) More

Another 5 Star Review I had another great experience with Merchants Service Center, this time dealing with Mike DiPetrillo. We had a front end issue with our Hyundai Santa I had another great experience with Merchants Service Center, this time dealing with Mike DiPetrillo. We had a front end issue with our Hyundai Santa Fe and brought it in for diagnostic. They were able to give me numerous discounts and complete the car the same day. I appreciate their craftsmanship and know that when they tell me certain work needs to be done, it really needs to be done. Aside from Merchants, I don't have a car service center that I can trust. More

everything you could ever want i bought a work van that had lets say some special needs to meet my requirements .. everything that was promised was completed when it was supposed to i bought a work van that had lets say some special needs to meet my requirements .. everything that was promised was completed when it was supposed to be done even though i took delivery of the van 2 weeks earlier, they gave me a great price and did the work with no problems !! thank you !! More

Kevin did an excellent job originally got a vehicle I couldn’t afford and got me into on I could with no issues at all couldn’t afford and got me into on I could with no issues at all More

Went in for an inspection, asked if they could try to make it quick so I could pick up my daughter and they were able to accommodate my request in a friendly manner. make it quick so I could pick up my daughter and they were able to accommodate my request in a friendly manner. More