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Merchants Auto

Hooksett, NH

4.4
2,066 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,066 reviews

June 19, 2024

Manager great finance lady fine salesperson pass van door color and trim doesn’t match.total experience not horrible not great I would buy from them again but definitely was not smooth More

by hcs_electric2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Staff
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
June 18, 2024

Steve was great to work with and made the process simple from start to finish. Can’t wait to work with him again! More

by rosenplumbing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Good afternoon, I bought a van with 32 miles thinking it was a loyal and credible store, today the seller doesn't even serve me a car that was supposed to have practically no noise, I'm having problems afte More

by alexandrewagner2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Peña
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

All the employees we worked with were straightforward and easy to work with. They were quick! More

by ajudson375
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Duval
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

This was such an easy process with full transparency and helpful staff all around. This was a pleasant experience all around! More

by cowboysareindians
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias
June 16, 2024

Damien was up front about everything, fast and efficient! Great service all around ! Thank you More

by C.silva5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias
June 14, 2024

Didn’t seem too interested in our business seemed more interested in larger transactions, came off as unprofessional More

by service
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Max wegman
June 13, 2024

Richard was very rude and I found he had no personal relationship skills, I understand he is a car salesman ,but the way he spoke and rushed and did everything, I didn't get the car I wanted forced int More

by evelyn.sheehan813
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Roy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Chavanelle
June 13, 2024

Really a great all around experience. Friendly service, Ron was excellent to work with and helpful. I had heard Merchants Auto is legit, but I had never worked with them before so now I More

by sreillyx
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Semons
June 13, 2024

Gene was very helpful through this process. We thank hi very much. When the van was delivered we were thoroughly amazed of it's condition, it looked great. The fellas that delivered the vehic More

by cmaheux25
Recommend Dealer
Yes
Employees Worked With
Gene Cocchiarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
4.0
This rating includes all reviews, with more weight given to recent reviews.
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