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Metro Ford, Inc.

Independence, MO

4.7
601 Reviews
More Reasons to Buy at Metro Ford Independence We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership. Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors. Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied. Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years. Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities. To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO. No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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2860 S Noland Rd.

Independence, MO

64055

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Showing 601 reviews

April 25, 2024

I have purchased vehicles from many different dealerships. Metro Ford was efficient and kept their word on every aspect of the purchase. More

by ironmike528
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Metro Ford, Inc. responded

Thank you so much for your positive review! It is great to hear that we were able to go above and beyond your expectations and really help you out. We look forward to doing business with you again in the future. Take care!

April 13, 2024

Great overall experience. The sales person that helped me was knowledgeable, respectful, helpful, and genuinely a nice guy. I felt very comfortable with the entire process. Gr More

by dduncan943
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Metro Ford, Inc. responded

Thank you so much for your positive feedback! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We appreciate your business and hope you have a great day!

April 11, 2024

The whole process from start to finish was seamless. The team at Metro Ford was great. Craig, Rick, John and Paul made this buying experience an absolute pleasure. I will recommend Metro Ford to anyo More

by jkerringer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig, Rick, John, Paul
Apr 11, 2024 -

Metro Ford, Inc. responded

Thank you for leaving such a great review and high star rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you again for your business and we hope to see you here again in the future. Take care!

March 24, 2024

We own 2 Fords, a 2015 pickup and a 2013 SUV. We take them to Mero Ford ONLY, because they schedule when it's convenient for us and they know our vehicles. Their mechanics are top notch and they More

by JaniceFleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Metro Ford, Inc. responded

Hi Janice, our team is grateful for your positive feedback regarding your recent experience with us. We appreciate the opportunity to earn your business and look forward to seeing you again on your next visit. Have a great day!

February 26, 2024

Metro Ford was amazing! They were very knowledgeable and was very patient and kind when trying to decide on which vehicle to choose and helped us with financing and to stay More

by Kimrash7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keshawn Turner
Feb 27, 2024 -

Metro Ford, Inc. responded

Thank you for your 5-star review and wonderful response to the quality of service our staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 12, 2024

Once again Sean Sims took care of my vehicle with no hassle. Would recommend them every day of the week and twice on Sundays. More

by Brent K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Metro Ford, Inc. responded

Hi Brent, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Take care!

December 17, 2023

They always takes care of me when I go the only dealership I go to More

by Knorm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Metro Ford, Inc. responded

Thank you for your 5-star review! If there's anything else we can do to assist you, please let us know. We appreciate the opportunity to earn your business and hope you have a great day!

November 08, 2023

Metro Ford was great to work with when purchasing my Explorer. Their staff was knowledgeable and friendly. Very knowledgeable on new incentive on Ford product. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamison Wunder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Metro Ford, Inc. responded

Hi Steve, thank you for taking the time to leave us your response to our staff's outstanding customer service! It is great to hear they took such great care of you! We appreciate the opportunity to earn your business and look forward to working with you again in the future. Take care!

September 14, 2023

The dealership personnel were very helpful and responsive to any questions I had about the vehicle that I purchased More

by toddtuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Metro Ford, Inc. responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

July 02, 2023

So let me start out by saying I have worked in sales for the past 14 years and there is nothing worst than a salesman that sounds scripted, pushy and not genuine. I didn’t feel any of this at this dealers More

by Navync2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Metro Ford, Inc. responded

Hello, thank you for your 5-star review and recommendation! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy that your experience reflected this and appreciate your business with us. Take care and see you again soon!