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Lexus of Cleveland

Cleveland, OH

4.9
3,773 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,773 reviews

July 17, 2026

My expierence at Lexus of Cleveland was nothing short of amazing! Abed was very responsive to all of my questions and concerns. The delivery of the vehicle from finance to Micah the tech expert was above ex More

by Kimmycalabrese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2026

Great dealer. Great purchase experience! Autumn and David were great. Quick and easy paperwork signing. Highly recommend! More

by Kantor 64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autumn from service
July 15, 2026

Professional and courteous check in. Texted updates and status. Checkout was fast and easy. Waiting area comfortable. More

by rebfaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Lexus of Cleveland responded

Hello, thank you for your kind words! We are thrilled to hear that you had a positive experience during your visit. Our team strives to provide excellent customer service and we are happy to hear that our check-in process and waiting area met your expectations. We appreciate your feedback and look forward to serving you again in the future.

July 15, 2026

Mike Thomas was extremely knowledgeable and professional. I will definitely go to him when I am ready to buy. More

by kheslop05
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Lexus of Cleveland responded

Hi, thank you so much for your kind words! We are thrilled that you had such a positive experience with Mike. We look forward to helping you with your future purchases.

July 15, 2026

Amazing remote experience! ! I was so happy with how Chris kept me informed, kept it simple and I love my car!!! More

by Bkirpach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Lexus of Cleveland responded

Hello, we're happy you found Chris to be so supportive during your experience here at Lexus of Cleveland. We look forward to serving you again in the future!

July 14, 2026

A very good sales experience for me. Knowledgeable helpful people. Clean and well organized too thanks More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Lexus of Cleveland responded

Hi Jim, thank you so much for your kind words! It was a pleasure serving you and we are thrilled that you had a great sales experience. Our team takes pride in their knowledge and helpfulness, and we also strive to provide a clean and organized environment for our customers. Thank you once again for choosing us.

July 14, 2026

The people were very nice and the service was great. Also my family has had great experiences with this dealership. Dave Kantor was great to work with and he made our buying experience a breeze. I will More

by Victor Adamiszyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Lexus of Cleveland responded

Hi Victor, we are thrilled to hear about your positive experiences with our dealership and our salesperson, Dave. Our team is dedicated to providing excellent service and making the buying process easy for our customers. Thank you for recommending us to others and we look forward to seeing you again for your next vehicle purchase!

July 11, 2026

Very professional. The staff is very courteous and treat you like you matter. You feel more like family than a customer. More

by Mifflindeb3300
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

Lexus of Cleveland responded

Thank you for your kind words! Our team at Lexus of Cleveland always strives to provide excellent service and make our customers feel like part of our family. We're happy to have made a positive impact on your experience.

July 08, 2026

Abed Darwish was a fantastic salesperson and very knowledgeable in his field. He was a true professional and I appreciated the continual updates on my car while I waited for it to arrive. Top notch More

by Clbnov68
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Lexus of Cleveland responded

Hi, thank you for taking the time to share your experience with us! We are so glad that you had a fantastic experience. We strive to provide top-notch customer service and attention to detail, and we are thrilled that you were pleased with your overall experience. Thank you for choosing us!

July 07, 2026

I recently came in for service. The service included a 35,000 mile check up as well as tire rotation and oil change. The process was efficient and professional! More

by Wyjackson808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Lexus of Cleveland responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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