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Mike Murphy Ford Inc - Service Center

Morton, IL

4.5
778 Reviews

778 Reviews of Mike Murphy Ford Inc - Service Center

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January 26, 2023

Friendly on time service. They explain the costs and the costs are in line with what I expect. The work has always been good More

by TOM@INGOLIA.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin
January 26, 2023

Very nice service people. Trustworthy and reliable service department. Thanks for all the great work!! More

by LORILCARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

The process of ordering and taking delivery of my 2023 Ford F-150 was seemless and i had a great experience all the way through. More

by Keith Olinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Salvati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lynch, Chase Bouse
November 25, 2022

Anthony Davis and Levi Smith are absolutely amazing ! Would 100% recommend to anyone looking to get a new vehicle! More

by Haley Sutherland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

My experience with this dealer was terrible; 1) they quoted me over twice as much to complete the same repair as a very reputable company 2) I could by the parts from FordParts.com for nearly as half as More

by Begner8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Wingfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022 -

Mike Murphy Ford Inc responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Murphy Ford

May 19, 2022

Fast service, we appreciate the service advisors making sure the job is done right and contacting us when it’s done More

by Ktulrich3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

May 15, 2022

They were timley and good communition. Service is good. I'm just writing words now. More

by Jphocean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin, Pete Katus
May 16, 2022 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

May 03, 2022

Got me in fast very friendly service people had a rental car for me to use More

by Dakato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin
May 04, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

May 03, 2022

Just review the paper work and this is the right service person sorry for the inconvenience More

by Dakato
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin
May 04, 2022 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

April 30, 2022

Friendly and very helpful, parking lot is to close together we had a ding in our car door from someone who parked next to me More

by DEWEESETIMES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Mike Murphy Ford Inc responded

Our goal is to make sure everyone who walks through the door leaves happy. We are sorry to hear about the ding on your door. We do appreciate your business and thank you again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

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