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Mike Murphy Ford Inc - Service Center

Morton, IL

4.5
778 Reviews

778 Reviews of Mike Murphy Ford Inc - Service Center

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July 04, 2020

Service at Mike Murphy is always top notch. Friendly, experienced, qualified and always satisfaction guaranteed. the service department is always able to work with our hectic schedule. More

by SAMATHA65
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Jul 06, 2020 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

July 02, 2020

Good experience with the service department - no complaints Service was good - they keep you informed as they are working on the vehicle. Very efficient and hopefully very thorough in the repairs. Friendly and More

by krogers1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 03, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

July 01, 2020

Personal friendly service - I have all my service done here and wouldn’t think of going anywhere else It’s all about a team effort and you have a Great Team! More

by lmbeecham
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Jul 01, 2020 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! We get it….Price Sells Cars! Mike Murphy Ford

July 01, 2020

The service employees are always helpful and kind. Very convenient and time efficient(always works with my schedule). Super grateful to have a local dealership I can trust! More

by rachael_broy612
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Bob Wertz
Jul 02, 2020 -

Mike Murphy Ford Inc responded

Rachel, we appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

June 30, 2020

Service is way beyond what was expected as usual!! I would purchase a car there just for the service They even wash your car without asking. More

by tracey.littlepage
Recommend Dealer
Yes
Employees Worked With
Cody Gillespie, Kevin Neill
Jul 01, 2020 -

Mike Murphy Ford Inc responded

Tracey, thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

June 30, 2020

Good except they forgot to reset my check engine light I am satisfied with the service I have received. Sometime hard to get an appointment. Trust the staff more than any other place I have been for servic More

by gmissal0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gillespie, Kevin Neill
Jun 30, 2020 -

Mike Murphy Ford Inc responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

June 30, 2020

Friendly, dependably excellent service. Customer service center is well organized and very easy to navigate. That's why I continue to come in from Peoria. More

by Margie
Recommend Dealer
Yes
Employees Worked With
Everyone at service dept desk, Kevin Neill
Jul 01, 2020 -

Mike Murphy Ford Inc responded

Hi Margie, thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

June 29, 2020

My service I always bring my cars here I bought both of them here and have them serviced here. Mike has always been more than fair with me. I get great service More

by DOOLAN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Ekstam, Pete Katus, Kevin Neill
Jun 30, 2020 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

June 28, 2020

I am very happy with the workers they really go out there way to make the customers happy I love Anthony Davis he’s always so helpful and the guys in the services department I would always keep mike Murphy F More

by Charmainegrant10
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi, Bob Wertz
Jun 29, 2020 -

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

June 28, 2020

So, so good!! Everyone has been very helpful. Setting up my Ford pass, service take care of, and Fred with sales. Fred has gone out of his way to take care of our needs!! More

by RJWSLW
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Graham, Robin Berglin, Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Jun 29, 2020 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fred met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

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