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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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May 24, 2020

I'm very happy with their service department 😊 they were helpful, efficient and friendly. If there's another recall, I'll definitely be back. Thanks More

by mommasweet
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
May 24, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

May 23, 2020

Very friendly staff and punctual. Appointment time was right on the the service time was very quick. I would recommend Mike Murphy for all service needs and vehicle purchase More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Bob Wertz, Kevin Neill
May 24, 2020 -

Mike Murphy Ford Inc responded

Jeff, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

May 23, 2020

Always friendly and helpful! They go above and beyond! My sales person, Brett, was right there to greet me and took the things I had left in my trade directly to my new truck as I was having running boards p More

by bobrian_50
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
May 24, 2020 -

Mike Murphy Ford Inc responded

Bob, Thank you! We appreciate your business and Brett and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

May 23, 2020

Very quick, efficient and friendly and good price. Went in for an oil change. They even put a new battery in my remote without me asking! More

by dunker598
Recommend Dealer
Yes
Employees Worked With
Nick Reece
May 24, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you so much for your excellent review! We are so glad that Nick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

May 19, 2020

Service manager/writer was good to deal with. On the other hand I left the dealership and ended up having issues on the way home to Blokmington. My check engine light came on and I had to limp to Bloomi More

by Brad
Recommend Dealer
No
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Mike Murphy Ford Inc responded

Hi Brad, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Mike Murphy Ford

May 16, 2020

It is a very clean dealership very nice people quick service just a friendly surrounding snacks and drinks are available coffe vending machines just a nice place More

by walton482
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
May 16, 2020 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

May 15, 2020

great service! My work truck is my livelihood and when he needs a service I know things will be taken care of without attempts to rip me off. More

by Davetbg
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
May 16, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

May 15, 2020

Easy and quick service. Super nice people. Location is close and clean. Waiting area available. Would recommend for service and or buying or trading in a vehicle. More

by CARELYNN30
Recommend Dealer
Yes
Employees Worked With
Dan McGrail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
May 16, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

May 14, 2020

Mitch went above and beyond to find out what was wrong with my vehicle and to get the warranty company to replace my motor car runs great now and I would recommend them for anybody to have work done More

by Nikkocallie2128
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Mike Murphy Ford Inc responded

Hi, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

May 12, 2020

instal recall air bag My recent experience was with the service department. as always--they all do a great job - the service is outstanding and that makes me very happy More

by sfarrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
May 12, 2020 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

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