Milton Martin Toyota

Would not negotiate at all on a damaged used car I went to see a used FJ Cruiser they'd had on the lot for four months. It was a four owner vehicle that spent time in Pennsylvannia (= exposure to ro I went to see a used FJ Cruiser they'd had on the lot for four months. It was a four owner vehicle that spent time in Pennsylvannia (= exposure to road salt) so I got underneath the car and saw the exhaust system was rotting out, as well as several bolts (inside and outside) rusted from chemical exposure. The car was overpriced versus the market to begin with and I offered a cash price that took into account the correct market pricing, minus the cost of replacing the exhaust system and muffler. The sales manager Bryan Strickland came out and completely refused to negotiate on price at all. He admitted he'd had the car on the lot a long time, that it was overpriced, that it has significant exhaust muffler and structural bolt damage, but he still refused to counter my offer in any way shape or form. In 35 years of car buying, I have never met a car dealer who refused to negotiate on used car pricing and I can't help but wonder if it's because I went in as a woman without my husband in tow then got underneath the car out in their parking lot. If you're a woman this is probably not a great place to shop, especially if you know cars. And whatever your gender may be - be aware that this company replaced the car seats to shine this used car up while ignoring major mechanical issues that are soon to be an expensive repair. Whatever's going on there, this dealership isn't the way you want to do business. More

Friendly and knowledgeable customer service means a lot. The service representatives are always knowledgeable and friendly and work with the customer to accommodate their time schedule. My son leaves his car The service representatives are always knowledgeable and friendly and work with the customer to accommodate their time schedule. My son leaves his car there for service and gets taken on to school and picked up after class. It’s a big help. More

I had a wonderful experience and we'll definitely be back Everyone was wonderful Mr Garcia my salesperson was great Finance was fast I really like the dealership. And I will be back, the waiting room is reall Everyone was wonderful Mr Garcia my salesperson was great Finance was fast I really like the dealership. And I will be back, the waiting room is really nice beautiful scenery and they serve Chick-fil-A my husband enjoyed it too More

Top notch personell & workmanship! Same as above plus; good job, Guys! Sure is a pleasure doing business with professionals. Thanks and Happy New Year, Prosperity & good Health to all. Same as above plus; good job, Guys! Sure is a pleasure doing business with professionals. Thanks and Happy New Year, Prosperity & good Health to all. Jim Mason More

2012 Jeep Cherokee. Luis Garcia did a nice job. We felt very comfortable and didn’t feel like we were being pressured. On the way home the car engine light came on before Luis Garcia did a nice job. We felt very comfortable and didn’t feel like we were being pressured. On the way home the car engine light came on before I got out of town. I informed Luis with a phone call. He and the Milton Martin staff took care of the next day. It’s scary buying a used car with no guarantee and living on a fixed income. Milton Martin acted in a very professional manner and resolved our problem with no charges. Thanks You Mike Case More

Replaced brakes Had my front brakes replaced and within a week they started making a noise when I come to a stop. I have taken it back twice and still continue to hav Had my front brakes replaced and within a week they started making a noise when I come to a stop. I have taken it back twice and still continue to have the same noise with my front brakes. Very disappointed. More

Yamyly Chavez, Don Sims It has taken me a while to write this review due to holidays however you have a superstar in Yamyly Chavez. She has been absolutely great when I or It has taken me a while to write this review due to holidays however you have a superstar in Yamyly Chavez. She has been absolutely great when I or my wife have come in for service. Working in the customer service industry myself I see great customer service and want to recognize it. She deserves a raise. She explains things throughly and gives no pressure on services to be done. She works with you to find the best resolution. Wanted to take time to recognize her and she will be the reason my wife and I stick with Toyota. I do also want to recognize Don Sims who sold us the Sienna we own and always checks up with us to see how things are going not only with car but with my family. Much appreciated Don and thanks for being there to help as well. More

Staff with integrity! After being informed at another shop the true condition of our car was revieled by your shop staff. The young lady with the shop team did an amazing j After being informed at another shop the true condition of our car was revieled by your shop staff. The young lady with the shop team did an amazing job. Thank you Milton Martin for coming through again. Jerry and Renate More

Quick and Painless Saw the car online and worked with a Jared online to answer a few questions before I made the decision to come to the dealership. Dealership was not Saw the car online and worked with a Jared online to answer a few questions before I made the decision to come to the dealership. Dealership was not pushy at all. Saw the car and test drive. Decided to buy. Worked with Ethan and was in and out within an hour. Will do business again. More

Great first car buying experience. Everyone was super kind and understanding. People showed me a lot of cars that are in my budget and weren’t pushy at all. It was a great experience. Everyone was super kind and understanding. People showed me a lot of cars that are in my budget and weren’t pushy at all. It was a great experience. More