
Moore Buick GMC
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,654 reviews
The employees here always go above and beyond. They make everything happen in a timely manner and continuously keep you updated on anything they’re handling for you at the time. I have never had a They make everything happen in a timely manner and continuously keep you updated on anything they’re handling for you at the time. I have never had a vehicles check engine light come on and the dealership get it in immediately around my work schedule, diagnosed same day; ordered parts same day; and with a few days the part was in and my vehicle was fixed all while I was at work. They picked it up, fixed it (keeping me updated on the progress the entire time), and brought it back to me in time to leave my shift. So far, everything from looking for a vehicle, getting financed and purchasing it, to dealing with the service department, every step has been handled professionally but also personally. More
As usual, service was provided in a professional & prompt manner. Thanks to your service team. manner. Thanks to your service team. More
We are long time customers. We buy our vehicles there, drive then as long as possible, keeping them maintained there. The services Dept is the prime reason we purchase our cars We buy our vehicles there, drive then as long as possible, keeping them maintained there. The services Dept is the prime reason we purchase our cars there. Our last purchase experience was not great, but we know we can count on the service Dept for top quality Maintenance. We will hope for a better salesperson next time. Our favorites have retired or moved on elsewhere. The last salesman kept badgering us to finance the truck we bought. We avoid debt as much as possible, but Clint just refused to complete the paperwork without running a hard credit check. I found that insulting. (Our credit is well above 800.) Since when does the customer not know how he or she intends to pay? And what is wrong with a cash payment from customers of well over 20 years? Rant over. I would never buy from that sales rep again, but as stated above, the service dep-especially RJ and Dakota are top notch. More
I'm 86 and I have difficulty remembering names of service staff. I will say, however, that the staff in your repair section with whom I have encountered are ALL very pleasant and helpful. My appointment wa staff. I will say, however, that the staff in your repair section with whom I have encountered are ALL very pleasant and helpful. My appointment was a good experience and my wait in your lobby was comfortable...coffee was good, too! Thank you for asking. More
Moore Buick GMC in Jacksonville North Carolina serviced my SUV and I am very satisfied with their overall service. my SUV and I am very satisfied with their overall service. More
Everyone is always knowledgeable and very nice when I bring my vehicle. They complete your service in a timely manner and never pressure you into getting something that you didn’t initially come for. I w bring my vehicle. They complete your service in a timely manner and never pressure you into getting something that you didn’t initially come for. I will always bring my GMC to Moore Buick! More
The driver was very prompt, professional, and courteous. The waiting area, and restroom was clean. The waiting area, and restroom was clean. More
Since I move to Jacksonville 35 years ago, I have bought all my cars there. My late husband also bought a car there. Mr. Williamson has always treated me like I was someone special and now his son Charles all my cars there. My late husband also bought a car there. Mr. Williamson has always treated me like I was someone special and now his son Charles does the same. I never felt that way at any other dealership. I always tell my friends that they should go over there and they will be treated right More