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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,302 Reviews
Call Service Center (910) 455-1414

1,303 Reviews of Moore Buick GMC - Service Center

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April 17, 2024

the tires are great! I appreciate the detailed attention at Buick. However, regardless of appointment and regardless of what service is being done (even a basic oil chang More

by adamovage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily — she was very nice!
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Apr 20, 2024 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. We will use this as an opportunity to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (910) 378-0190 when you have a chance. Thank you, and we look forward to hearing from you.

Helpful
April 17, 2024

Dakota is the most helpful service advisor I've ever woked with! Service department overall is great. More

by salsouto4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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Apr 19, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! We sincerely value your business and look forward to your next visit!

Helpful
April 16, 2024

They are great as always. They have the best service and they have the best service times. More

by a.phelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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Apr 19, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Helpful
April 16, 2024

Great service. Truck was in and out in a timely manner. Dakota Johnson provided excellent customer service and kept me informed of the service being provided. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
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Apr 19, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! We sincerely value your business and look forward to your next visit!

Helpful
April 12, 2024

Outstanding customer service and support. True professionals, I highly recommend and suggest Moore Buick GMC to all my friends. More

by KEITH.E.LEWIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Apr 14, 2024 -

Moore Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 10, 2024

I purchased my GMC Acadia in 2016 from Moore GMC and have consistently received great service each and every visit. More

by rong77717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
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Apr 12, 2024 -

Moore Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 10, 2024

I continue to use Moore Buick GMC because of the customer service and hospitality and will continue to do so in the future. More

by WECONARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Apr 12, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Helpful
April 09, 2024

I was very satisfied with the number of items included in the service, and the hospitality was great, and I was very satisfied. More

by bvann53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Marshburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
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Apr 11, 2024 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 09, 2024

Have always had a good experience, except this time. Hopefully the problem has been corrected. More

by cstancill1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Moore Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (910) 378-0190 at your earliest convenience to discuss how we can turn this experience into a positive one.

Helpful
April 09, 2024

I like the service and it was done in a reasonable time,very perfect job More

by slaughterman1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Moore Buick GMC Truck, INC.

Helpful
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