1,461 Reviews of Moore Buick GMC - Service Center
Dakota was very prompt and professional about the services needed on both my vehicles even though they're not gm vehicles. Definitely will return. services needed on both my vehicles even though they're not gm vehicles. Definitely will return. More
Went in to get the oil changed in my daughters car. Arrived at 7:00 a.m., however this time I had not made an appointment in advance. I was welcomed by Dakota and Jennipher, and was told that they wo Arrived at 7:00 a.m., however this time I had not made an appointment in advance. I was welcomed by Dakota and Jennipher, and was told that they would take care of everything. Within the hour my vehicle was ready and at a very reasonable price. Awesome staff. Shout out to whoever the mechanic was that took care of the repairs. More
Service was quick, I had two vehicles serviced and they had it done in no time had it done in no time More
Dealership was very friendly and professional. Very thing was clean and inviting. Waiting area was nice. Very thing was clean and inviting. Waiting area was nice. More
I always have great service at Moore Buick and GMC. The service writer was professional and helpful. The service writer was professional and helpful. More
Dakota and the staff at Moore Buick and GMC have always been amazing which is why we will never take our vehicles anywhere else!! been amazing which is why we will never take our vehicles anywhere else!! More
Had a wonderful experience dealing with the actual purchase of my car. I bought a 2019 Tahoe and I’m very pleased with it, this dealership had to be the fastest dealership I’ve ever dealt with most of purchase of my car. I bought a 2019 Tahoe and I’m very pleased with it, this dealership had to be the fastest dealership I’ve ever dealt with most of the times you’re there for hours I was in and out of there, no lie, under an hour and a half. Now as for the service department, they leave a lot to be desired. I bought my car in the next day to have the alignment corrected and I got there at 9 o’clock. My car was still sitting there at 11:30 and had not been touched. Service department told me that the guy who was originally working on it got pulled to another job, I call xxxxxxxx!! I also wanted a car wash that was owed to me from the day of purchase because it was raining and my car didn’t get detailed. Needless to say we got the alignment done & I took the car and washed it myself and as far as the service department I will never return, I will find a Chevy dealership in Wilmington or Charlotte and I will deal with them as far as service and warranty work. There’s nothing more in this life I hate than being made to wait and on top of it being lied to. Two strikes you’re out. More
Derrick and Dakota kept my wife and I informed throughout the entire process and this speaks volume about not only the dealership, but the employees who go above and beyond in regards to customer service. T the entire process and this speaks volume about not only the dealership, but the employees who go above and beyond in regards to customer service. They are not just acquaintances but true friends. More