Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Morong-Falmouth
Falmouth, ME
883 Reviews
At Morong Falmouth we treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (866) 951-5376.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 883 reviews
December 08, 2018
Easy to Work With Norma King, Anne Cote and the entire Morong Falmouth VW team are very easy to work with. We just purchased our fourth car from Morong and were please Norma King, Anne Cote and the entire Morong Falmouth VW team are very easy to work with. We just purchased our fourth car from Morong and were pleased with the service and responsiveness of the Morong team. We got a good price on a vehicle and appreciated how the VW team made every effort to accommodate our busy schedules. More
by MaineVWBuyeer
December 07, 2018
Leasing I am new to the leasing and turning in process. Andy was excellent, patient and very knowledgeable. He made sure to answer all my questions clearly. H I am new to the leasing and turning in process. Andy was excellent, patient and very knowledgeable. He made sure to answer all my questions clearly. He provided excellent and honest guidance throughout the whole process. Any future interactions at Morong I will specifically request to work with Andy. Thank you! More
by Anad
Employees Worked With
December 01, 2018
Very easy, no unwanted up selling I told them what I was looking for and where I needed to be from a price perspective and they made it happen. They were able to secure the car I was l I told them what I was looking for and where I needed to be from a price perspective and they made it happen. They were able to secure the car I was looking for out of state and even given that extra step the entire process was completed in 5 business days. More
by Smb2755
Employees Worked With
December 01, 2018
Easy to do business with This was a pleasant buying experience and John is a professional who listens - from the test drive to the negotiations. He even offered to stop by my This was a pleasant buying experience and John is a professional who listens - from the test drive to the negotiations. He even offered to stop by my home and help me program the garage door opener if needed. Picking up the car today was a pleasure - he went over everything about it in detail and I am a happy customer of Morong. More
by ab
Employees Worked With
November 28, 2018
straightforward and easy to work with! Dan was straightforward and easy to work with on the purchase of our 2019 VW Tiguan SE. No pressure. Very knowledgeable. Would definitely buy another Dan was straightforward and easy to work with on the purchase of our 2019 VW Tiguan SE. No pressure. Very knowledgeable. Would definitely buy another car from Morong! More
by adriennesq
Employees Worked With
November 26, 2018
First Time Car Buyer - Made it so easy! This is the first time I bought a car and was very nervous. John Phillips and the entire Morong Falmouth staff made it so easy and clear. I feel I r This is the first time I bought a car and was very nervous. John Phillips and the entire Morong Falmouth staff made it so easy and clear. I feel I received a quality vehicle at a very reasonable price. At no time did I feel pressured. Honest, supportive, simplified. THANK YOU! More
by KaseyH
Employees Worked With
November 19, 2018
Tough buying decision - great sales support Purchased a new S4 but was conflicted about SUV vs. the sports car given that it's Maine. Jannie and the team were low-pressure, supportive, and info Purchased a new S4 but was conflicted about SUV vs. the sports car given that it's Maine. Jannie and the team were low-pressure, supportive, and informative. Hoping for solid service and support going forward but so far, I would highly recommend Jannie (good stories - start with Africa and choppers!) and Morong. More
by somes4
Employees Worked With
Jannie Matthysen
November 16, 2018
Excellent Experience My experience with Morong was exceptional from start to finish. This is the second vehicle purchased at Morong and on both occasions the sales people My experience with Morong was exceptional from start to finish. This is the second vehicle purchased at Morong and on both occasions the sales people were polite, professional, and courteous. I never felt pressured nor intimidated as we performed the dance of negotiations. I ended up feeling like I got a fair deal and have zero regrets. The term "buyers remorse" has not been experienced in either of my transactions with Morong. Salesman John Phillips is an excellent representative of Morong's staff. He demonstrates the kind of integrity and professionalism that will almost always lead to success. Thank you John and Morong Falmouth. More
by scorpian996
Employees Worked With
November 16, 2018
Great purchasing experience! Morong Falmouth made it possible for us to buy the used vehicle we wanted by working with us on the price and addressing all of our concerns. John wa Morong Falmouth made it possible for us to buy the used vehicle we wanted by working with us on the price and addressing all of our concerns. John was very accomodating in working around our schedules for meeting to test drive and signing paperwork. Car buying can be stressful and they made this a pleasant experience. Thank you Morong! More
by Fordgal
November 13, 2018
Good Experience Purchasing a new car can be an unpleasant experience. In this case we were pleased with our dealings with all the folks we interfaced with and particu Purchasing a new car can be an unpleasant experience. In this case we were pleased with our dealings with all the folks we interfaced with and particularly Dan Durham who is professional and not"hard sell". Dan made the process organized and efficient including finding a car in the color we desired at another dealer.Ashley Treadwell was my first contact with the dealership and she provided information I was seeking before we visited the dealership. Richard in finance was both knowledgeable and professional. More
by charlieg
