Murray Chrysler Dodge Jeep RAM

Worst experience I’ve ever had in my life, Second I finished playing the car. It was xxxx me from there on out. Brought car in multiple time just to be turned away then car breaks down get it back and finished playing the car. It was xxxx me from there on out. Brought car in multiple time just to be turned away then car breaks down get it back and now my car won’t start and check engine light came on only had 11000 miles and haven’t even had it three months they refuse to answer me or work with me they do not care that I am now out a vehicle time money work and ext from them More

I wouldn’t suck my pinky toe on the sticky, smelling, shady asphalt of this dealership… I got the exact same truck in Jacksonville for $8K less. I heard Hunter cussing and laughing behind closed doors at shady asphalt of this dealership… I got the exact same truck in Jacksonville for $8K less. I heard Hunter cussing and laughing behind closed doors at “the sheer idiocy” of some customers! More

I selected that I'd recommend this dealership because sales-wise, they'll take care of you. Service- not so much. I have bought three vehicles from this dealership, and it wasn't til my most recent purch sales-wise, they'll take care of you. Service- not so much. I have bought three vehicles from this dealership, and it wasn't til my most recent purchase that I experienced the issues within the service department. With my newest purchase, I opted for the Service package- therefor having no reason to take my vehicle anywhere else, all services were completed here. Within a few mths of having my car, the brakes needed done- they comp'd them, as the recognized that the vehicle should not have been sold to me with the brakes within their current state. Fast forward (11 mths), I go to get tires on my car, and my key for my locking lugs nuts is nowhere to be found. I call the dealership, (clearly recognizing that 11mths is a long time, and I should have assumably checked to ensure they put it back where they found it when doing my brakes), I was hoping that they'd at least be able to assist in finding a key that they may have had on hand to unlock my lug nuts or possibly offer to atlteast double check with the mechanic who did my brakes (should he still work there) to instead be met with a woman on the other end of the phone who told me, "we can't do anything, it's been 11 mths and it's your problem". Wow. Thanks. Needless to say, had to have my lug nuts broke off- thankfully not causing any damage- and had to purchase new ones. So, long story short, take the extra time to ensure that the dealership does their job and puts back any parts/equipment to your vehicle after it's service. More

One of the best dealers I've had the pleasure of working with in my 40 years of buying/driving a vehicle. JD, Aquira and Sean class acts. They go above and beyond to help you get what you want at a great pr with in my 40 years of buying/driving a vehicle. JD, Aquira and Sean class acts. They go above and beyond to help you get what you want at a great price. Check them out if you're looking to purchase a Chrysler, Dodge, Jeep or Ram. More

You might get a good deal on the vehicle but do not expect anything after you sign on the dotted line. I picked up my vehicle and was totally disappointed with what was handed over to me. No detailing, expect anything after you sign on the dotted line. I picked up my vehicle and was totally disappointed with what was handed over to me. No detailing, cleaning or even checking things as simple as air pressure in the tires. Furthermore, it was rushed and all I could take from the pickup experience was "hurry up and get out of here because we already have your money". They stayed open late for the sale but when pickup time came around it was "Hurry up, ok, goodnight then". More

Why have an appointment. Had an appointment for 9:30 am it’s now 12:30 and the service guy said another hour. It was a simple recall and an alignment. What a waste of time. Had an appointment for 9:30 am it’s now 12:30 and the service guy said another hour. It was a simple recall and an alignment. What a waste of time. More

Check your numbers before signning, After signning we found $1500 in extra charges. I just hate beiond lied to. found $1500 in extra charges. I just hate beiond lied to. More

Brand new truck with factory defect! That's right, that's what I bought and they don't do anything to solve the problem. I've already spent over two thousand dollars trying to align th That's right, that's what I bought and they don't do anything to solve the problem. I've already spent over two thousand dollars trying to align the truck including two new tires and the truck only has eleven thousand miles, and all of this is normal for them. The only thing they proposed to me is that I convert the truck into a new one, taking a loss of more than twenty thousand dollars, so they will sell my chronically defective truck to someone else and hope that someone else doesn't complain. . Be careful, analyze the vehicle carefully before purchasing from this dealer. More

I’m so thankful Michael gave up his fries from lunch to help me get into my Jeep Compass! He listened to my situation and helped put me in just what I needed! Made the whole process so simple. For once I d help me get into my Jeep Compass! He listened to my situation and helped put me in just what I needed! Made the whole process so simple. For once I didn’t feel like I, as a female car shopping alone, was totally taken advantage of when I left a dealership! Will definitely look forward to working with Michael again!! More

We have a 2022 RAM 1500 Limited with less than 30k miles that has a key that will not work. I stopped by the service department to see if they could help me figure out what was wrong and the guy (dark hair that has a key that will not work. I stopped by the service department to see if they could help me figure out what was wrong and the guy (dark hair with tattoos) at the service department counter told me it would be a $189.99 diagnostic fee while pointing at the sign. I tried to ask him questions and he continued to point at the sign and say there’s a $189.99 diagnostic fee with out listening to the problem. I was about to give up so I asked how much a new key would cost, and he pointed at the parts department while saying “Ask the parts department.”. I took my keys and left, and I will NEVER use MURRAY Chrysler Dodge Jeep Ram in Starke FL. This was the rudest and only interaction I’ve had with this dealership, and honestly the last! ( I called Gainesville Chrysler Dodge Jeep Ram and they helped me trouble shoot the issue in 3 mins over the phone!) More