Murray Chrysler Dodge Jeep RAM - Service Center

I have been going there for over 20 yrs purchased 4 vehicles there..trusted them 2 service all 4. vehicles there..trusted them 2 service all 4. More

We were having terrible car trouble on a leased 2021 Gladiator. He was kind enough to squeeze us in and take a look under the hood. We were pulling a travel trailer and I'm the cylinders were misfiring. Gladiator. He was kind enough to squeeze us in and take a look under the hood. We were pulling a travel trailer and I'm the cylinders were misfiring. We sure did appreciate the time and attention he took! More

I would rate the service department a 0 if I could. I am staying at Keystone Heights RV Resort and shortly after our arrival I noticed I had an oil leak in my 2018 Ram 2500. I called Murray Chrystler D I am staying at Keystone Heights RV Resort and shortly after our arrival I noticed I had an oil leak in my 2018 Ram 2500. I called Murray Chrystler Dodge Jeep and Ram on January 4th and talked to a service advisor. I was told they were very busy and had an appointment made for January 11th at 8:00 am. Apon arrival I was told it would take two days to look at my truck even though I had an appointment. I left the truck and never heard anything from them. On Friday the 13th I stopped and inquired about my truck and was told they were three to four days behind, but the advisor would check. He came back later to tell me that the front of the oil pan was loose, and the mechanic tightened it and cleaned up the oil. He was then going to do a road test and that he would call me in the afternoon when it was ready to pick up. I never heard from him, so I called around 4:00pm only to be told he was gone for the day. I left a message for someone to call me two different times but no returned call. On Saturday morning I went to the dealership and talked to another service advisor. He told me that he wasn't my advisor, and my reply was does that mater. He said it does as each one of them have their own workload. He did check on my truck and said it was done after a phone call to someone. Also, they were only going to charge me half price. I paid $100.00 for the repair and left. After driving 10 miles back to the RV Park and parking my truck I put a piece of cardboard under it only to find that I still have an oil leak. More

If I could pick zero stars I would! Hunter is very unprofessional and treats customers and his fellow co-workers like garbage. He is a lair and he doesn’t stick to his word. Hunter was Hunter is very unprofessional and treats customers and his fellow co-workers like garbage. He is a lair and he doesn’t stick to his word. Hunter was extremely abrasive with his co-worker in front of a whole show room full of people. He never even acknowledged our existence or said two words to us for that matter. He acted as if the matter was below him and was a waste of his time. He was putting his finger in his co-workers face while yelling at him. All he had to do was to calmly and professionally talk to us as to why he was denying our request for him to fulfill his promise to us. As long as Hunter is the Sales Manager at Murray Dodge in Starke, us and our ENTIRE family and friends will NOT be coming back!! More

I was very Leary about taking my truck there because I thought they would try to charge me for extra stuff but they didn't. Marshall James was awesome! He let me know exactly what was going on and what to thought they would try to charge me for extra stuff but they didn't. Marshall James was awesome! He let me know exactly what was going on and what to expect. He is definitely an asset to the company. More

They are customer friendly and seek to meet all your needs and fix your vehicle to your satisfaction needs and fix your vehicle to your satisfaction More

I go there for the laid back style and the Sale Manager Hunter Mai this is the 3rd truck my family has purchased from Murray Hunter Mai this is the 3rd truck my family has purchased from Murray More

Always do a fantastic job getting my Vehicle in for service in a timely manner and complete the service as said. service in a timely manner and complete the service as said. More

Kristi in Accounting was fabulous...truly went the extra mile. Best Customer contact I have had in some. Still waiting for Sales Mgr. to call me. mile. Best Customer contact I have had in some. Still waiting for Sales Mgr. to call me. More