Back

My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
Contact Dealership

1860 E Sternberg

Muskegon, MI

49444

Directions

By Type

Showing 4,718 reviews

September 06, 2021

Great service department. There is a very friendly atmosphere. I was greeted immediately by my service writer when I arrived and they made the service process easy! More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan, Glory Abiertas, Jeremy Bliss
Sep 07, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving our Toyota of Muskegon Service Team the opportunity to earn your service business!

September 06, 2021

My grandmother was very happy with the auto service she received! You guys must have been very nice and quick working or something! Thank you! More

by CARRIEYOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Coston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Mattice, Byrd Harderman Jr, Glory Abiertas, Kim Kreuter, Jeremy Bliss, Stone Prough, Taylor Briggs
Sep 07, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

September 06, 2021

Always treated as a valued and respected customer anytime I’ve visited dealership. Salesperson Katie is the best and is always willing to help and take care for any pre or post sale issues. I’ve referred a n More

by rhg300z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Katie Brown
Sep 07, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

September 06, 2021

Always a pleasure to work with Austin and the team! Many cars bought through myauto and many more to come. As usual a great overall experience! More

by gbriels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Ferry, Austin Gressett
Sep 07, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for continuing to give Austin Gressett and the Subaru of Muskegon Team the opportunity to earn your business!

September 05, 2021

Overall great service. Shuttle to mall was great and the driver was very nice and fast to get me later. Only concern was to the car wash as it was very water spotted and seemed like a sloppy job. More

by tonylamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver but forgot name 5 Star, Larry Ryan, Glory Abiertas
Sep 07, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

September 04, 2021

I can’t say enough positive things about Mitchell Ladd at My Auto Import. He made the process of finding my new vehicle easy and seamless. Everyone we met there was top class and made me feel confident in m More

by Jmuller007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr
Sep 07, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you so much for taking the time to share your experience with everyone!

September 04, 2021

Trey was amazing to work with. Every part of the process was very easy and smooth. I would recommend this dealership to anybody looking for a car. More

by ecashel2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Ferry
Sep 07, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Trey Lawton and the entire My Auto Import Center Team the opportunity to earn your business!

September 04, 2021

Oil change is all I had done.Stone wasn’t that friendly Oil change is all I had done. Stone wasn’t that friendly unlike the others in service Olivia very friendly That’s all I have to say More

by JOYCAT07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stone Prough
Sep 07, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I'm sorry you had less than an exceptional experience. I spoke with my Service Manager and he would like to hear more about your service visit. Please reach out to Jim Pruit and your earliest convenience directly at 231.291.1428 or by email at jpruit@themyautogroup.com

September 03, 2021

Everyone at My Auto Imports has a smile on there face and is ready to help anyway they can. They do a great job with service! More

by bloomie1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ryan, Taylor Briggs
Sep 03, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the support! Smiling is easy with a good team and great customers!

September 03, 2021

Process was easy and people were friendly. Not sure if this criticism is fair but 4 hour job went 5+ hrs and when you’ve traveled 30 miles to get there it makes the extra time quite inconvenient. More

by TJPEETY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown, Heather Mattice
Sep 03, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I am sorry to hear your wait time was more than expected! We know your time is valuable and the last thing we want to do is keep you longer than needed.

...
149
...