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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,718 reviews
August 17, 2021
Life is different during COVID, but MyAuto is reliable through the disruptions. Even though getting an appointment, getting parts, and having the necessary service done on my Rogue took a long time, I the through the disruptions. Even though getting an appointment, getting parts, and having the necessary service done on my Rogue took a long time, I the work was done well. I know that if any issues occur, MyAuto will take care of them to my satisfaction. I appreciated the prompt and courteous replies when I checked the status. They did well during a frustrating episode. More
by Sarah
Employees Worked With
Taylor Briggs
August 16, 2021
Good dealership. I just wish they could take care of my problem. I first brought my car in for some recall issues and problems with my radio. They told me they fixed it, but as I was driving away it starte problem. I first brought my car in for some recall issues and problems with my radio. They told me they fixed it, but as I was driving away it started acting up again. I brought it back in and still did not work. Heather was nasty and dismissive about my complaints. More
by David Paulsen
Verified CustomerAugust 16, 2021
It was a pleasure working with Marshal and this dealership. Marshal has a superb level of product knowledge. He really likes Subaru products and it shows. He's very engaging without coming acros dealership. Marshal has a superb level of product knowledge. He really likes Subaru products and it shows. He's very engaging without coming across as confrontational. It was refreshing to work with Marshal and Subaru of Muskegon. More
by Jason
August 16, 2021
Jacob was a lot of help with getting me info on what Tacoma’s were coming in. The whole team was very friendly and professional. Tacoma’s were coming in. The whole team was very friendly and professional. More
by justin_24
August 16, 2021
I was welcomed by Stone who was informative as I explained I was there for my 30,000 mile service appointment. I told him that it would probably be the last time for this car but another one is com explained I was there for my 30,000 mile service appointment. I told him that it would probably be the last time for this car but another one is coming the first of next year. More
by TWELCH2
August 16, 2021
Customer service (Beth) was fantastic. I like that I can review and approve service over text. Was able to work from a private office which was great. Shuttle service was appreciated too. Would appreciate i review and approve service over text. Was able to work from a private office which was great. Shuttle service was appreciated too. Would appreciate if delivery service was available again in the future. More
by GRANTFAMILY5
Employees Worked With
August 15, 2021
The service was great. Andre C was our salesman and made my wife and I feel like part of the subaru family right away. It was an excellent experience for purchasing our first new car. my wife and I feel like part of the subaru family right away. It was an excellent experience for purchasing our first new car. More
by mikejmacdonald24
August 14, 2021
Olivia K. was on top of her game. I really enjoyed working with her! And, my car was serviced well and efficiently. I will be back! working with her! And, my car was serviced well and efficiently. I will be back! More
by ROBBIE2123
Employees Worked With
August 14, 2021
Our entire experience in our recent car purchase was amazing and started instantly over the phone. Roy went above and beyond to help us and accommodate our strange schedules. He kept us in the loop on amazing and started instantly over the phone. Roy went above and beyond to help us and accommodate our strange schedules. He kept us in the loop on everything, made sure things we were concerned about were taken care of, and just overall seemed way more like a friend than a salesman! The dealership itself was classy, family friendly, and super accommodating. The entire experience was second to none. I’ll definitely be sending people your way and although I’m sure everyone there is wonderful, I’ll be having them ask for Roy - he’s just awesome! More
by cshannon95
August 14, 2021
Fantastic, personalized service that can’t be beat. Roy and the rest of the guys were honest, straight to the point, great to work with. We will be back for sure! Thanks!! and the rest of the guys were honest, straight to the point, great to work with. We will be back for sure! Thanks!! More
by joel
