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My Auto Import Center
Muskegon, MI
4,711 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,711 reviews
August 29, 2022
I recently made an appointment at the dealership for an oil change and tire rotation. My vehicle was taken in on time, promptly serviced, and I was kept up to date on its progress by Robin. Being a very bu oil change and tire rotation. My vehicle was taken in on time, promptly serviced, and I was kept up to date on its progress by Robin. Being a very busy person I really appreciate on time appointments and prompt service. More
by jhaines04
Verified CustomerEmployees Worked With
Robin
Helpful August 29, 2022
My car was taken care of immediately at the appointment time. Work was performed on time and correctly. And my car was washed. time. Work was performed on time and correctly. And my car was washed. More
by drshrink
August 29, 2022
Eric is great to work with . .. I've bought a lot of new cars in my 63 years and he understands what his customers want. Katie was awesome too! .. I've bought a lot of new cars in my 63 years and he understands what his customers want. Katie was awesome too! More
by craig.hole
August 28, 2022
Overall we had a great experience. We weren't pressured to buy, and the rates were within our budget. Brandon made the process easy and painless. I do all of my vehicle business at t We weren't pressured to buy, and the rates were within our budget. Brandon made the process easy and painless. I do all of my vehicle business at this location. More
by michelle.l.engle
Employees Worked With
Brandon Baty
August 26, 2022
I had a 4:45 pm appointment for an oil change and it took 90 minutes for an express oil change. It should not have taken this long. 90 minutes for an express oil change. It should not have taken this long. More
by Phil Jones
Employees Worked With
August 26, 2022
Takes 2 days to figure put what diagnostic codes mean? No contact until late first day No contact until late first day More
by KINGPARK4438
August 24, 2022
Busy place at 9 in the morning. Line of cars in the service bay and lots of people in the waiting area. Line of cars in the service bay and lots of people in the waiting area. More
by Harvey
Employees Worked With
August 24, 2022
I appreciate the service consultants. They do a great job. this is not the right time to ask me about the dealership's service department. Yesterday my wife had to pay for a part prior They do a great job. this is not the right time to ask me about the dealership's service department. Yesterday my wife had to pay for a part prior to the service. This is unheard of. I've been driving for 43 years and NEVER have I been asked to pay for a part for the dealership. Secondly and again no fault of the folks behind the counter, I've been without my vehicle since March 31st. Probably not even the dealership's fault however the dealership is my point of contact. More
by jim.way
Employees Worked With
