My Auto Import Center - Service Center
Muskegon, MI
1,878 Reviews of My Auto Import Center - Service Center
I went in for the October oil change special. Nothing in the email states restrictions. So when paying I was told how much it was and I thought well that seems a bit low for semi synthetic. It’s been a wh the email states restrictions. So when paying I was told how much it was and I thought well that seems a bit low for semi synthetic. It’s been a while so I just paid and went on my way. When I got home I looked at the receipt only to find they used regular oil and not the semi synthetic. They never told me they did this. This isn’t the first time I’ve had issues with My Auto Service Dept. A while back they put semi synthetic in and never asked to switch from regular oil. I did go back and they made it right so I’ve kept using semi synthetic. But now to have them change the oil back to regular after using semi synthetic for the last three oil changes and without telling me. And it even stated on the receipt perform with semi synthetic oil. Someone isn’t doing their job. Not sure I’ll be going back. More
I love how easy it is! I love they are dog friendly and I love the massage chairs while you are waiting for your car. I love the massage chairs while you are waiting for your car. More
Good service except for the cashier overcharging me $20 and insisted she was correct. The manager apologized and said she was a fill in and instructed her to give us a refund. She tried to refund only $15. and insisted she was correct. The manager apologized and said she was a fill in and instructed her to give us a refund. She tried to refund only $15. Again, the manager had to straighten her out! A waste of our time and the manager’s More
Service and attention to detail is superb. Carwash is lacking a bit though. Car still retained big and road debris lacking a bit though. Car still retained big and road debris More
I was moved up early to address a problem I wasn’t initially scheduled for. initially scheduled for. More
excellent service. always in and out ahead of schedule. staff is very friendly and highly efficient. i drive 2 hours round trip just for service. staff is very friendly and highly efficient. i drive 2 hours round trip just for service. More
Larry and his team in the Toyota department are outstanding. They beat the other local shops on pricing and the service is top notch! They updated me real time with my service via text and were ver outstanding. They beat the other local shops on pricing and the service is top notch! They updated me real time with my service via text and were very transparent with the service and pricing all along the way. I have gone here for my service and repairs previously and will continue to bring my cars in the future. More