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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,878 Reviews

1,878 Reviews of My Auto Import Center - Service Center

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October 18, 2021

I was helped by Heather who is such a asset to your company..excellent customer service. Repairs were done quickly. More

by DLYNNSMIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

My Auto Import Center responded

Thank you for sharing your experience with everyone!

October 18, 2021

Heather was amazing as always, she is an incredible member of the My Auto staff! Service was fast and thorough. More

by Enash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

My Auto Import Center responded

Thank you for giving Heather and our entire Subaru of Muskegon Service Team the opportunity to earn your service business!

October 18, 2021

My appointment scheduling was easily set. The service I had don't was done in a timely manner More

by SMITHLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

My Auto Import Center responded

Thank you for your support!

October 16, 2021

Very prompt and courteous service every time. Nice area to wait until service is complete. More

by SPENCERSH80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your service business!

October 16, 2021

I love this dealership! The service and people are very kind and helpful. GREAT time! More

by kloosm6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : XAndre’ Coffee, Byrd Harderman Jr
Oct 18, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your service business!

October 16, 2021

I love your check up video during a service. Everyone is very professional and friendly. I usually talk with Steve to get an update on a possible Ttade-Up. They want your business and work with you anyway p More

by BLUEHOCKEYNET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve DeVries, Taylor Briggs
Oct 18, 2021 -

My Auto Import Center responded

Thank you for sharing your experience with everyone!

October 16, 2021

Service was awesome, Larry sent me a text telling me I could tx him any time I had questions about my car, I thought He was amazing and felt confident that my car was being taken care of, that it was in g More

by corkiesue.carlson2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr
Oct 18, 2021 -

My Auto Import Center responded

Larry is one of the best in the business and we are lucky to have him on our team!

October 15, 2021

Subaru has very pleasant and respectful people working in their service department. I appreciate them! Thank you More

by DNALORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

October 15, 2021

Service was what was promised in the time frame they said it would take when I made my appointment. They even washed my car for more. More

by JANKIENKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

My Auto Import Center responded

Thank you for sharing your experience with everyone!

October 15, 2021

I can’t believe the price of the oil change now. 78.00 ish on my last change this week. And, I was there and my wiper lights on my Outback are already coming in so that must mean they didn’t even fill m More

by KJOYWARREN1
Recommend Dealer
Yes
Employees Worked With
No idea
Oct 25, 2021 -

My Auto Import Center responded

Unfortunately with the limited information provided I am unable to locate you in our service records. My Service Manager, Jim Pruitt, would like to speak with you regarding your recent service visit. Please reach out to him at your convenience at 231.799.2886.

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