Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
162 Reviews of Myrtle Beach KIA - Service Center
Sort by
April 10, 2019
Professional My vehicle has been to Myrtle Beach Kia many times and my service writer Jeremy helps me each time. He is very professional and knowledgeable about th My vehicle has been to Myrtle Beach Kia many times and my service writer Jeremy helps me each time. He is very professional and knowledgeable about the product and keeps the client informed on the progress of the car. I am very happy with Jeremy and the level of professionalism that he keeps. Keep up the great work! More
by Jcollins97
Employees Worked With
Jeremy Smith
Helpful March 23, 2019
good deal the guys at KIA pay attention to my needs. I have sent family and friend there. I will continue to send referrals I will even give a nice shout out on the guys at KIA pay attention to my needs. I have sent family and friend there. I will continue to send referrals I will even give a nice shout out on my website www.TheCoastman.com for KIA of Myrtle Beach located on 501 in the Carolina Forest area. More
by TheCoastman.com
March 08, 2019
Satisfied my unique situation without usual sales xx. Honest,polite,knowledgeable,accommodating. Sales was responsive,honest, fair,solved my situation quickly and insured used car was perfect for me. Ha Honest,polite,knowledgeable,accommodating. Sales was responsive,honest, fair,solved my situation quickly and insured used car was perfect for me. Happy owner. Will return and recommend to others. More
by Tonto
March 05, 2019
Very relaxed. No pressure to buy Was very pleased with the service and the treatment of us as customers. Salesman was not pushy, he did a great job explaining all the features o Was very pleased with the service and the treatment of us as customers. Salesman was not pushy, he did a great job explaining all the features of the car. More
by Jer1951
January 10, 2019
Bradley Cooper is great! Bradley Cooper is very professional, courteous, exceptionally knowledgeable., I will most definitely purchase my next new vehicle from Myrtle Beach K Bradley Cooper is very professional, courteous, exceptionally knowledgeable., I will most definitely purchase my next new vehicle from Myrtle Beach KIA. Thank you for having Bradley and Matt on your service staff. More
by ana.ett.case
October 08, 2018
Wish there was another dealer close by Had an appointment this morning for a recall issue, got there about 5 minutes ahead of appointment and was taken right in. Besides recall I ask about Had an appointment this morning for a recall issue, got there about 5 minutes ahead of appointment and was taken right in. Besides recall I ask about oil change and rotation of tires. Service advisor stated the oil change and rotation of tires could all be done at the same time as the recall issue was being done it would be about an hour. I was also offered a complementary outside car wash. After sitting there for approximately 45 minutes the service advisor came to me and stated that my rear brakes were at 6 which is acceptable but the front needed to be replaced as they were at a 3. I thanked him but stated I wasn’t there for brakes and would make another appointment. He stated ok and assured me it would only be another few minutes and everything would be done. Another hour passed and while still waiting I get a phone call asking me if I would like an appraisal and talk about purchasing or leasing a new car. After 2 1/2 hrs I get my car back from a job that was to be 1 hr. More
by Never-again
Employees Worked With
October 04, 2018
Great Service! I brought my Optima in yesterday for an issue I was having. Matt was great to deal with, explained what the issue was and set me up with a loaner. I I brought my Optima in yesterday for an issue I was having. Matt was great to deal with, explained what the issue was and set me up with a loaner. I couldn't ask for more than that. You got a customer for life! More
by AMASON29579
Employees Worked With
September 10, 2018
My one experience with Myrtle Beach Kia I was on the way to Myrtle beach from Columbia going to my nephews first birthday party. My 2011 optima’s motor blew due to recall issues. I had it to I was on the way to Myrtle beach from Columbia going to my nephews first birthday party. My 2011 optima’s motor blew due to recall issues. I had it towed to Myrtle beach Kia. It was a Sunday when when this happened and Monday was Labor Day. Matt from there service department called me first thing on Tuesday asking if they could be the ones to fix my car. A day later the new motor was approved. He also asked if I was having trouble getting around. They paid for my rental and fixed my car pronto. Two days later he called me saying my car was ready to rock sporting a new motor, they even cleaned my car. Mad xxxxxxto Matt and Myrtle beach Kia More
by Chris Hunt123
Employees Worked With
July 09, 2018
Inspection????? Really????? This is a letter that I wrote to the Service Manager at Kia Myrtle Beach. I thought I would share it to help save people the trouble. Jim, I am r This is a letter that I wrote to the Service Manager at Kia Myrtle Beach. I thought I would share it to help save people the trouble. Jim, I am reaching out to with regards to some issues I had with your Service Department. Last Thursday, July 5th, I brought my vehicle in for the 60K mile inspection and paid $471 for it. I was told that everything was in good shape except for my rear tires which I am aware of. I drive for Uber part time and today, July 9, I brought it for inspection to Meineke, Uber’s accredited company. After thoroughly looking at my vehicle, I was told by their technician that my front brakes measured at 2 mm but your Kia service personnel measured it at 6mm. Also, per your personnel, the front tire treads are at 5 but was told otherwise that it was at 2. Needless to say, I did not pass Uber inspection. I purposely brought my car in to your establishment so that everything would be in order when I went for my Uber inspection. Because I did not pass, I'm beginning to reassess the ability, reliability and truthfulness of your service department to actually do the job. It seems that Meineke does a better job at doing inspections. After all, Uber trusts them. How can the assessments be so far off? I have been taking my car to your establishment since I moved to MB 3 years ago but in this instance, I feel like I wasted my time and money. I would appreciate some feedback soonest. H. Hinkle More
by HHinkle
Employees Worked With
Jim DeHart
June 30, 2018
Forced to buy a tire My husband went in to see about a nail in his tire. They pulled the nail out without telling him they were going to charge 200.00 My husband went in to see about a nail in his tire. They pulled the nail out without telling him they were going to charge 200.00 More
by Yankee
