
NYE Ford
Oneida, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Friendly greeting by service writer, reviewed service to be performed. Well equipped waiting room. Service writer indicated that service technician found issues with car, they were explained to me, servi be performed. Well equipped waiting room. Service writer indicated that service technician found issues with car, they were explained to me, service performed. I am very happy with the service and with the manor how it was explained. A 30 year customer. More
We sat waiting for our truck to get done. After awhile, my husband stood up and said our truck was sitting outside, apparently already done. No one told us. We go out to find out, the girl is After awhile, my husband stood up and said our truck was sitting outside, apparently already done. No one told us. We go out to find out, the girl is on her own phone. We ask if was done, she says “ ya, I was about to let you know”. Then when we get in and start driving it, the engine light now appears. Not sure what they did for that to come on as we were in for an inspection and the engine light wasn’t on when we brought it in. So, not on my high rating. More
Excellent experience. They worked to make it happen in one day. We are very appreciative. They worked to make it happen in one day. We are very appreciative. More
Professional and quality service, effective communication, quality workmanship, honored recall and warranty with no issues. I was very happy with the service overall. communication, quality workmanship, honored recall and warranty with no issues. I was very happy with the service overall. More
Keri was excellent. She was very helpful and professional. She made my experience great and made sure all my needs were met. She was very helpful and professional. She made my experience great and made sure all my needs were met. More
I'm not sure if it is nye or Ford Motor Company that continues to say nothing is wrong with my truck when at the beginning I had no issues with transmission until roughly 2,000 miles then continue to te continues to say nothing is wrong with my truck when at the beginning I had no issues with transmission until roughly 2,000 miles then continue to tell me nothing was wrong then they change the transmission had no issues for a short period of time then continued to have transmission issues with slamming into gear or out of gear return truck tonight approximately a week ago they said they could not find anything but ran diagnostic it stopped for a short period of time now continues to slam into gear downshifting again no matter what review I leave or telling Ford Motor Company or not that there is an issue I continue to get pushed off very good way to keep a customer to me I should be compensated for this like pay for half of my extended warranty so I have something to use to have this truck fixed every few months More
This is the 3rd vehicle I’ve purchased from the Nye Auto Group. My prior experiences were very good, but this time was the best yet - Ross Barton was an absolute gentleman and pleasure to do business with. Group. My prior experiences were very good, but this time was the best yet - Ross Barton was an absolute gentleman and pleasure to do business with. The straightforward approach and low pressure atmosphere made me feel very relaxed and welcome. Ross was extremely patient with me when explaining the touch screen and other gadgets pertaining to my new vehicle. More
Keri was very helpful and courteous in handling my situation. Oil change and tire rotation took longer than expected, but seems like it was situational. situation. Oil change and tire rotation took longer than expected, but seems like it was situational. More
Keri, Michelle, and Klayrissa are always a pleasure to work with! Very communicative and helpful. work with! Very communicative and helpful. More
Excellent service very quick and done in a timely manner. She always has a smile on her face and always glad to see you excellent customer service She always has a smile on her face and always glad to see you excellent customer service More