Back

NYE Ford

Oneida, NY

4.7
475 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
Contact Dealership

1479 Genesee St

Oneida, NY

13421

Directions

By Type

Showing 475 reviews

May 23, 2025

Friendly greeting by service writer, reviewed service to be performed. Well equipped waiting room. Service writer indicated that service technician found issues with car, they were explained to me, servi More

by KEISERBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

We sat waiting for our truck to get done. After awhile, my husband stood up and said our truck was sitting outside, apparently already done. No one told us. We go out to find out, the girl is More

by bs.travel13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Klayrissa Brittain
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Excellent experience. They worked to make it happen in one day. We are very appreciative. More

by koolbrezze14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Professional and quality service, effective communication, quality workmanship, honored recall and warranty with no issues. I was very happy with the service overall. More

by KEEFERBEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 26, 2025

Keri was excellent. She was very helpful and professional. She made my experience great and made sure all my needs were met. More

by Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

I'm not sure if it is nye or Ford Motor Company that continues to say nothing is wrong with my truck when at the beginning I had no issues with transmission until roughly 2,000 miles then continue to te More

by oscarlebreux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

NYE Ford responded

Oscar. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

April 17, 2025

This is the 3rd vehicle I’ve purchased from the Nye Auto Group. My prior experiences were very good, but this time was the best yet - Ross Barton was an absolute gentleman and pleasure to do business with. More

by irishmjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 16, 2025

Keri was very helpful and courteous in handling my situation. Oil change and tire rotation took longer than expected, but seems like it was situational. More

by Reviewer # 42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2025

Keri, Michelle, and Klayrissa are always a pleasure to work with! Very communicative and helpful. More

by MME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 14, 2025

Excellent service very quick and done in a timely manner. She always has a smile on her face and always glad to see you excellent customer service More

by jmadore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

1
...