Napleton Ford of Oak Lawn

I was able to get my car in for some recalls and back in a sufficient amount of time. a sufficient amount of time. More

This is the best dealership ever! Leaving my cars in the hands of Tim and his crew it's always a pleasure! They are fast, reliable and trustworthy. Couple weeks ago I had a pleasure a Leaving my cars in the hands of Tim and his crew it's always a pleasure! They are fast, reliable and trustworthy. Couple weeks ago I had a pleasure again working with the service crew and I couldn't be more happier! They will do everything in their power to make sure we utilize the full warranty benefits and if it's possible not to charge me a penny. I do recommend buying the car at this Dealership ( my guy is Ali - Ali thank you for all the hours you spend on trying to satisfy my needs and picking up calls even when you are off), their service and personnel is the best off all! More

The parts department was closed when I needed a cabin area filter at 3 pm , the service help assist but it still took 2 hours to do a basic oil change . area filter at 3 pm , the service help assist but it still took 2 hours to do a basic oil change . More

Service was quick and efficient. I will continue to use this location for service thank you. I will continue to use this location for service thank you. More

My service advisor Tim Harris was Awesome! He was very attentive. Quick to ask me if I needed assistance. Great social skills. He was very attentive. Quick to ask me if I needed assistance. Great social skills. More

Great customer service, Especially from Tim. He’s always friendly and very helpful. Thank you! Family of Napleton Ford!! Keep up the good work! We needs smiles and generosity like yours!!! He’s always friendly and very helpful. Thank you! Family of Napleton Ford!! Keep up the good work! We needs smiles and generosity like yours!!! More

Clean, on time, They are some of the nicest people i have r ver dealt with. It is a pleasure dealing with them r ver dealt with. It is a pleasure dealing with them More

This dealership uses deceptive business practices. I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but also New contract adding on $29 thousand for Bronco More

Prompt, friendly service. I have my car serviced there because I know that it is done right. I have my car serviced there because I know that it is done right. More

Service was great they addressed my concerns about my vehicle. I appreciate the patienc they took to address my concerns. vehicle. I appreciate the patienc they took to address my concerns. More