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Napleton Ford of Oak Lawn
Oak Lawn, IL
4,145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,145 reviews
October 01, 2026
Dave May in service department was excellent. Helpful and friendly. Highly recommend his service's. Also Dale Heider in the parts department is very pleasant and accomodating during my service ex Helpful and friendly. Highly recommend his service's. Also Dale Heider in the parts department is very pleasant and accomodating during my service experience. Also recommend him highly. Dealing with both of these gentlemen will insure a very positive visit! More
by Steve natzke
Employees Worked With
Other Employees :
Brian herrera
October 01, 2026
Mikey was a great salesman. Really found exactly what I was looking for and I got a great deal! Mark in finance was super helpful too. Really found exactly what I was looking for and I got a great deal! Mark in finance was super helpful too. More
by Grkniki23
October 01, 2026
Excellent service from the customer service agent. He was polite, knowledgeable and and made sure my vehicle was serviced in a timely manner. He was polite, knowledgeable and and made sure my vehicle was serviced in a timely manner. More
by Tsmitty47
Employees Worked With
September 30, 2026
Great customer service and I needed transportation home and back to the dealership, They had transportation within 5 minutes and back to the dealership, They had transportation within 5 minutes More
by hughesmary
September 30, 2026
Very professional and helpful. The waiting area was pleasant, comfortable chairs and a tv. Didn’t mind waiting The waiting area was pleasant, comfortable chairs and a tv. Didn’t mind waiting More
by heals05
Employees Worked With
September 30, 2026
Friendly, Responsible, & Responsive… an enjoyable experience. I would recommend to anyone looking to service their vehicle. experience. I would recommend to anyone looking to service their vehicle. More
by Marcus
September 30, 2026
This dealership I been coming to for three years. Everyone has great energy and very professional. They normally have my vehicle ready the same day so that is a big plus but overall it’s their profes Everyone has great energy and very professional. They normally have my vehicle ready the same day so that is a big plus but overall it’s their professional attitude and good service that keeps me coming back . More
by Belinda Martin
Employees Worked With
September 29, 2026
Being a buyer from out of state Stefanie made everything smooth and comfortable without being overwhelming!! I appreciated everything that she and the finance team did for me. smooth and comfortable without being overwhelming!! I appreciated everything that she and the finance team did for me. More
by lamlett2
September 29, 2026
Staff was very helpful, specifically Mr. Mackey. From the time I pulled in, I dealt with the same person which was nice. He explained and offered me different things needed to help with the Mackey. From the time I pulled in, I dealt with the same person which was nice. He explained and offered me different things needed to help with the up keep on my car which I appreciated. More
by connor
Employees Worked With
September 28, 2026
They had very good customer service and were patient with the customer. Was very impressed. the customer. Was very impressed. More
by amariotti1999
Employees Worked With
