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Napoli Kia
Milford, CT
2,019 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,019 reviews
June 19, 2025
Quick and efficient. Staff was very friendly and helpful. Process was very easy and they went above and beyond Staff was very friendly and helpful. Process was very easy and they went above and beyond More
by tamayjerry07
Verified CustomerEmployees Worked With
June 19, 2025
Accommodating, caring,dependable,excellent,amazing,respectful,reliable,divine,fab,friendly, loving,attentive,mindful,baronial, and generous caring,dependable,excellent,amazing,respectful,reliable,divine,fab,friendly, loving,attentive,mindful,baronial, and generous More
by JPAULA452015
Employees Worked With
Berit Ostensen
June 18, 2025
Marissa was an absolute pleasure to work with. She helped deal with a failed Kia Sorento engine and getting me approved for the replacement. She helped deal with a failed Kia Sorento engine and getting me approved for the replacement. More
by matthewb_jones
Employees Worked With
Marissa
June 17, 2025
Napoli Kia consistently exceeds expectations and offers quality customer service. The pricing is fair, the location is wonderful and their service is great. quality customer service. The pricing is fair, the location is wonderful and their service is great. More
by pastor3
June 17, 2025
Upon arriving at the service area, I was greeted with smiles and a positive attitude. I arrived early, and Jenn promptly took me inside. She provided me with updates and an estimated time of completion. smiles and a positive attitude. I arrived early, and Jenn promptly took me inside. She provided me with updates and an estimated time of completion. Once the service was completed, she escorted me to my car and extended her well wishes for a pleasant day. The culmination of this wonderful experience was the cherry on top: my sincere gratitude to Jennifer. More
by MTMOODY8999
Employees Worked With
June 17, 2025
Wonderful Had a great experience. Got my first free oil change and vehicle maintenance. Friendly customer service. Would recommend. 9/10 Got my first free oil change and vehicle maintenance. Friendly customer service. Would recommend. 9/10 More
by kaiidja.buddoo
June 16, 2025
Was there for a recall. Received my car back in worse condition than when I bought it in. Scratch mark on my door. Found food inside my car. They would not offer me a loane Received my car back in worse condition than when I bought it in. Scratch mark on my door. Found food inside my car. They would not offer me a loaner car while they try to fix the scratches for one day. More
by markr6
Employees Worked With
