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Napoli Kia
Milford, CT
2,829 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,829 reviews
May 30, 2024
I had my Kia Sportage 15000 mile service done this week. My appointment went as planned, I was kept updated with a video of the service. The waiting room is clean and comfortable and Marissa, my service wri My appointment went as planned, I was kept updated with a video of the service. The waiting room is clean and comfortable and Marissa, my service writer was pleasant and walked me to my car when completed. I was very satisfied with everything. More
by nmacero
May 30, 2024
Really great dealership and great people! Awesome inventory of cars, and very clean inside. Very helpful workers Awesome inventory of cars, and very clean inside. Very helpful workers More
by Pastrychef95
Employees Worked With
May 26, 2024
they are very good customer service ,kind and very helpful, simple and care about your need nothing to say wrong about them helpful, simple and care about your need nothing to say wrong about them More
by SANJAYKHONA
Verified CustomerEmployees Worked With
May 24, 2024
Very accommodating. Made sure I knew what needed to be done and how much it would cost Made sure I knew what needed to be done and how much it would cost More
by PLASKOWSKI0
Employees Worked With
May 23, 2024
Dave was amazing throughout the whole car buying process! I went in on a Monday and I left with a new car on that Thursday. He is personable, knowledgeable and has great communication. I went in on a Monday and I left with a new car on that Thursday. He is personable, knowledgeable and has great communication. More
by Sharon
Employees Worked With
May 23, 2024
I love it here. Everyone’s so kind and helpful! They meet the needs of my Kia and answer all of my questions and concerns. (: Everyone’s so kind and helpful! They meet the needs of my Kia and answer all of my questions and concerns. (: More
by kalaallen
Employees Worked With
Other Employees :
Kelsey Zdep
May 22, 2024
The recall service was completed in the amount of time I was told it would be. However the customer service rep was very rude, not only to us but to another customer and co worker. When working with people was told it would be. However the customer service rep was very rude, not only to us but to another customer and co worker. When working with people you can’t be so unpleasant. I’ll definitely take the long ride to Wallingford from Shelton next time. More
by mike
Employees Worked With
May 17, 2024
Excellent customer care service. Very knowledgeable and accommodating! Highly recommend everyone at Napoli Kia! Truly exceptional Very knowledgeable and accommodating! Highly recommend everyone at Napoli Kia! Truly exceptional More
by javzzz9
May 17, 2024
Their customer service is fantastic. and willingness fo please the customer is fantastic and not paralleled. and willingness fo please the customer is fantastic and not paralleled. More
by Bill Perugini
