Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napoli Kia
Milford, CT
2,829 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,829 reviews
March 26, 2024
Excellent n professional team work n every department real clean Work be done on time. real clean Work be done on time. More
by ANA.CONCEPCION2000
Verified Customer
March 21, 2024
Friendly efficient service Jennifer welcomed me to come in, even though I forgot my appointment. When I called she said it would be fine to come late. After my car was serviced she walked me out to my car in, even though I forgot my appointment. When I called she said it would be fine to come late. After my car was serviced she walked me out to my car and removed the plastic covering the seat. She was friendly and engaging. More
by mardimorrow
March 18, 2024
Been three months and i am yet to receive a refund. They don't answer your calls or reply back to voice mail big time cheaters!! They don't answer your calls or reply back to voice mail big time cheaters!! More
by gr9414
March 14, 2024
I had an appointment for an oil change today; Courtney was very nice and professional. She even tried her best to get me out so I wouldn’t be late for work! Thank you I made it in time!! was very nice and professional. She even tried her best to get me out so I wouldn’t be late for work! Thank you I made it in time!! More
by ndominica2016
Employees Worked With
Courtney
March 12, 2024
Jennifer was attentive. She made sure to get responses to my questions. I do appreciate her professionalism. She made sure to get responses to my questions. I do appreciate her professionalism. More
by CYNTHIA7227
March 12, 2024
As always, a positive experience. I find the inspection video very helpful in explaining and showing the car’s condition. It saves time, and I can replay it if I need to clarify any i I find the inspection video very helpful in explaining and showing the car’s condition. It saves time, and I can replay it if I need to clarify any issue that was found. Marissa is always friendly and informative and does her best to make sure I’m satisfied with the service performed on my Optima. More
by DEBORAH G
Employees Worked With
Marissa Kleiner
March 10, 2024
I really liked the attention i got while looking for a new car. I had an idea of the trim and color. I was shown a 2023 model but it was a higher trim model and was told what I was interested in for 2024 new car. I had an idea of the trim and color. I was shown a 2023 model but it was a higher trim model and was told what I was interested in for 2024 has same options but it didn’t my fault for not checking. Sale was fine but once I started the paperwork I felt rushed and the salesperson kept leaving when new buyers walked in. I felt he should have stayed with me the whole process. I like my trim model but feel if I get another sportage I will get a different one. Overalll it was a pleasant experience More
by skastens
March 07, 2024
My husband felt I shouldn't have agreed to having the transmission fluid flushed. He said it didn't need it and was costly for something it didn't need. In almost the five years I've had it I've only put transmission fluid flushed. He said it didn't need it and was costly for something it didn't need. In almost the five years I've had it I've only put a little over 12,000. More
by lucyethel39
