1,101 Reviews of Napoli Indoor Kia - Service Center
Our service department rep Frank was extremely helpful as usual. We trust him and for us that’s a huge reason why we take our car to Napoli Kia. He’s very conscientious about going over all the details of usual. We trust him and for us that’s a huge reason why we take our car to Napoli Kia. He’s very conscientious about going over all the details of the mechanics write up and letting us know what needs to be done versus what can wait. Frank is the best and we will continue to take our to Napoli with him there! More
Jennifer is really great. I am glad to have a representative at Kia whose expertise I can trust. She gives wonderful customer service and she is a really nice person to interact with. representative at Kia whose expertise I can trust. She gives wonderful customer service and she is a really nice person to interact with. More
Great service with great staff they know what they are doing, and make everyone feel comfortable and happy from the moment you get there. I would definitely recommend Napoli kia to anyone. Especially Mike doing, and make everyone feel comfortable and happy from the moment you get there. I would definitely recommend Napoli kia to anyone. Especially Mike Haverl. More
Great and easy to work with. Easy to make appointments and always get you in when you have a need. Very clean. Thank you for all the help! and always get you in when you have a need. Very clean. Thank you for all the help! More
This is the best dealership that I ever been to as far as feeling very safe during a pandemic. Frank and Jen are the best! feeling very safe during a pandemic. Frank and Jen are the best! More
The service need was taken care of efficiently and in a timely manner. I expected to have to leave the vehicle overnight, but that was not necessary. Frank did the magic! The diagnostic is of course h timely manner. I expected to have to leave the vehicle overnight, but that was not necessary. Frank did the magic! The diagnostic is of course helpful but the expertise in doing what is required is the bigger deal. More
The work is always done correctly and quickly. Virus protocols are in place and followed with a clean and welcoming lounge while you wait for your vehicle. protocols are in place and followed with a clean and welcoming lounge while you wait for your vehicle. More
The staff is very friendly the only thing wrong is I didn’t receive any paperwork on what they did I like to keep track didn’t receive any paperwork on what they did I like to keep track More
I always feel very comfortable at this dealership. I have complete faith in my service advisor to keep me apprised as to what needs to be done to keep my vehicle in tiptop running condition. There are never complete faith in my service advisor to keep me apprised as to what needs to be done to keep my vehicle in tiptop running condition. There are never any surprises and absolutely no stress. This is why I typically wait for my car while it is being serviced. I feel as though I am among friends. I will absolutely keep having my car serviced here and will certainly buy another vehicle from this dealership when the time comes to get a new vehicle. More