New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Quick, easy, friendly service. Dropped off the car for a service and left it with them to take car of everything I asked for. Communicated well on needs. service and left it with them to take car of everything I asked for. Communicated well on needs. More
They accepted a coupon from another dealership, the rear brake job was completed before the promised time and done very well. Excellent customer service! They also disinfected the car after the service. Hig brake job was completed before the promised time and done very well. Excellent customer service! They also disinfected the car after the service. Highly recommend, very pleased. More
Your review page needs to be updated to have a drop down list for names of service dept members. Louis worked very hard to fit my appointment in and I didn’t have an appointment. I was given a review for list for names of service dept members. Louis worked very hard to fit my appointment in and I didn’t have an appointment. I was given a review for the service department but then the names of people I am asked to review are all the internet and sales people. Please fix this. More
Great customer service and they take great precautions with COVID-19 safety. Never a problem bringing my vehicle for scheduled service. Staff is friendly and very attentive with COVID-19 safety. Never a problem bringing my vehicle for scheduled service. Staff is friendly and very attentive More
Willie was kind and worked hard. His team worked fast and I appreciate their help. I will definitely come back to him and Century Honda for the rest of my cars issues. I appreciate their help. I will definitely come back to him and Century Honda for the rest of my cars issues. More
Good quick quality service provided and kept me updated on all work done while servicing my vehicle, would recommend to all friends and family and will continue to come for future service on all work done while servicing my vehicle, would recommend to all friends and family and will continue to come for future service More
First time I come to this location and it was a pleasant surprise. Really friendly and helpful staff. I highly recommend it! I’ll definitely come back! surprise. Really friendly and helpful staff. I highly recommend it! I’ll definitely come back! More
Great nice people. Washed my car too. Came for a check up. Clean dealership Great service Car was good nothing wrong Thank you guys Awesome up. Clean dealership Great service Car was good nothing wrong Thank you guys Awesome More
I would have given a 1 star because my experience wasn’t the best. The person who was helping me Named Willie never updated me on anything throughout the process. I waited 4 hours and few minutes and I woul the best. The person who was helping me Named Willie never updated me on anything throughout the process. I waited 4 hours and few minutes and I would see him coming in and out helping his other clients given them an update and simply talking to them and he totally ignore me. Not to mentioned those clients came an hour after me and left faster than me. He seemed very friendly with them like he knew them and never came to me and said anything. I had to come out and thankfully a young man name Louis who saw me desperate came to me and offer me water and asked me if I was being helped. Thanks to him I was able to get updates about my car and get my car right away. Not to mentioned my car was ready and just needed someone to bring it to me. Something Willie never did. I give 3 stars bc the whole process was horrible if I was taken care by Louis I would have given a 10 star he was very attempt and very helpful. I would come back if Louis or any other staff is willing to help me. Nothing against Willie but I can tell he have a lot of favoritism and not to mentioned other service I had with him wasn’t the best. More
I went to century honda for change oil. This is 3 times. I get very good service. I had waiting my car at waiting room, have wifi. When my car finish. I got text that my car ready to pick up. great serivce. I get very good service. I had waiting my car at waiting room, have wifi. When my car finish. I got text that my car ready to pick up. great serivce. More