Newton Nissan

Great experience! Cole was great and incredibly helpful throughout the car buying process! We found an icredible car and had no issues, even though this was our first t Cole was great and incredibly helpful throughout the car buying process! We found an icredible car and had no issues, even though this was our first time buying from a dealership! More

Bad situation gone great. I originally scheduled an appointment to see a specific vehicle I had seen on Cars.com. The dealership called me to set up an appointment to test dri I originally scheduled an appointment to see a specific vehicle I had seen on Cars.com. The dealership called me to set up an appointment to test drive the vehicle, which I did. We live in Nashville, so it was a challenge getting my wife's and my schedule aligned and camp pickup and childcare arranged for our kids on the day of the appointment. We received multiple confirmation phone calls, (3 to be exact), after setting the appointment to ensure that we were indeed coming out for a test drive. The final one occurring on the morning or our appointment. I called the dealer back that afternoon, before our scheduled appointment time, to let them know that we were on our way, but running a little late due to the childcare coordination, and would be there in about an hour. I asked to speak to the person we had an appointment with and was told that they had left for the day. I told them that we had an appointment and asked to speak to the manager who told me that she had a Dr. appointment but would be back. When we arrived there was no sign of the vehicle, or anyone else in the used car building for that matter. They were supposed to have the car out and ready for our arrival according to our previous conversations/confirmations. We waited in the lobby for a bit, looked in every office and eventually went over to the new car building. When we entered Dave greeted us and I told him about our appointment and he got to work. He asked around and ended up haveing the misfortune of informing us that they had sold the vehicle earlier that afternoon. Needless to say my wife and I were pissed having just driven over an hour in rush hour traffic from Nashville just to see this vehicle. I asked to speak to the manager I had spoken with just an hour before and informed him bluntly about my dissatisfaction with how the situation was handled and the hoops we had jumped through, etc. Why had no one called us to let us know? He gave me a watercolor weak excuse about not knowing about the situation when he spoke and quickly pawned us back off on Dave. Dave apologized immensely for what had happened and introduce us to Collin to see if there was anything they could do to make up for their coworkers' mistakes. Unfortunately there was only one other vehicle that met our specifications on their lot and another family was in the process of negotiating a deal on it. I wanted to drive something, anything, so, while we awaited their decision, we drove a vehicle that did not meet the standards we had set for the vehicle we wanted to buy. When we returned from out test drive, the family was walking out the door to "sleep on" their decision, which meant it was still available for our review. We quickly hopped in and gave it too a spin along the test path. This vehicle had everything we were looking for, minus the entertainment package that the original vehicle had, which we had deemed merely a bonus. Collin was extremely knowledgeable, courteous and patient the entire time we met with him. In the end, after some negotiating, we were able to come to terms on a vehicle three years newer with 50K fewer miles than the one we had originally gone to see. It even had two years remaining on the factory warranty. Best of all, to make up for their poor coordination on the front end, they gave us top dollar for my 2005 Pathfinder trade in. I would highly recommend working with Dave and Collin as they made up for the original inconvenience by being upstanding gentlemen willing to work hard to turn a bad situation into a great one. Just get their confirmation that the car is available and that they will hold it for you before driving an hour to go see it. More

We are Thrilled! We have never bought from a dealership before and we could not have asked for a better experience with James Sheppard. He went above and beyond for us We have never bought from a dealership before and we could not have asked for a better experience with James Sheppard. He went above and beyond for us and we really appreciate all of his attention to detail. In the future, we Will come back to Newton Nissan! This dealership is fantastic and provided a no pressure experience. Thank you! More

Great Place to buy a car Bought a new Maxima, the process was simple and hassle free. I highly recommend checking out the dealership and ask for Daryl, he was awesome! J. Ga Bought a new Maxima, the process was simple and hassle free. I highly recommend checking out the dealership and ask for Daryl, he was awesome! J. Gaertner More

Not just a dealership, but a family. I went into Newton Nissan to have my 2015 Nissan Juke S serviced and was given a 2017 Nissan Sentra SR to drive while it was being repaired, I fell in I went into Newton Nissan to have my 2015 Nissan Juke S serviced and was given a 2017 Nissan Sentra SR to drive while it was being repaired, I fell in love with the car and requested a sit down meeting with Mr. James Sheppard to discuss my options, Mr. Tim called and confirmed my appointment and was very professional and to the point, I arrived early and James was more than willing and capable to get my process started, James made me feel not like just some customer he was trying to take money from but rather as a friend and as if we were family, he was professional yet personal and more that exceeded my expectations, he was kind enough to work out a deal that met all of my standards with Mr. Justin and I left with way more than I was expecting and not only gained a new car but a long lasting relationship with Newton Nissan and I have my dear friend James Sheppard to thank for it. More

Outstanding Brandon was extremely professional and knowledgeable in the area of the Nissan Titan XD. He met us outside and welcomed us and treated us like family. Brandon was extremely professional and knowledgeable in the area of the Nissan Titan XD. He met us outside and welcomed us and treated us like family. We were provided with a wealth of information and all questions that we asked we answered to our satisfaction. The process was smooth and pain free. I will recommend Brandon to my family and friends. More

Most exciting day by far for 2017 This dealership and its employees are top notch! Brandon Benderman went above and beyond for the second year in a row. He already had the deal lined This dealership and its employees are top notch! Brandon Benderman went above and beyond for the second year in a row. He already had the deal lined up before I even got to Newton. He is always professional and makes the whole car buying process so easy and painless. I bought two cars that day it was so quick but professional. Brandon makes you feel like family and by the end of the whole process everyone made me feel that way. I would and do highly recommend Brandon and Newton Nissan to anyone who is looking for a new or used vehicle. I actually took a friend there two days after I've purchased my two new Altimas and she bought one. Brandon has made this process so easy for the past two years. First when I bought my 2016 and now when I bought my two 2017's, I have no other reason to look or purchase any other vehicles from anyone else or any other dealership. More

Happy New Car Owner First day car shopping but only looking. Spotted the car I liked but went home anyway. Two hours later we were back. James was so knowledgable and First day car shopping but only looking. Spotted the car I liked but went home anyway. Two hours later we were back. James was so knowledgable and helpful. 20 years ago we swore we would never buy new again, but he explained the difference in cars and warranties, then and now. Everyone was great. More

Awesome I had a great experience working with the professionals at Newton Nissan. They were very knowledgeable and helpful. I would recommend visiting Newton I had a great experience working with the professionals at Newton Nissan. They were very knowledgeable and helpful. I would recommend visiting Newton and you will not be disappointed. More

We are elated!! Our first experience and purchase with Newton Nissan was nothing but positive! We quickly learned the two Nissan Specialists, Kevin Mears and Paul Dil Our first experience and purchase with Newton Nissan was nothing but positive! We quickly learned the two Nissan Specialists, Kevin Mears and Paul Dillard, were exceptionally knowledgeable, personable, and professional. These two worked well together (as team members) as we had originally spoke with Kevin regarding the specs of the vehicle, but while he was busy with another customer, he requested Paul to help us. Wow! Teamwork! Paul provided us with a plethora of details regarding the vehicle and also gave us input based on his personal experiences. This information was welcomed and appreciated. After crunching numbers and finally deciding that this vehicle was for us, we then spoke with Anthony Green in Finance. Anthony certainly knew his way around the paperwork and made the transaction run very smooth and quick (in a good way). Finally, we ended the evening with Paul who helped us with the vehicle settings (and even helped us clean out our car that we traded). Again, Paul was very informative and willing to help us in any way. Upon our departure, we observed the joy in Paul's face. It was very evident that he is a person who loves their job and additionally loves to make others happy. We are so thankful to have had such a wonderful experience! Thank you, Newton Nissan!! More